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S. T. W. S. Yapa · Study
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Author
S. T. W. S. Yapa
3 works
· latest 2013
· 1 institutions
cluster: provisional
ORCID 0000-0003-2088-6032
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Citations
59
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Most cited in this library
Total quality management in Sri Lankan service organizations
2012 · 31 citations
Customer Retention: With Special Reference to Telecommunication Industry in Sri Lanka
2013 · 14 citations
Factors Affecting ERP Implementations: Client and Consultant Perspectives
2013 · 14 citations
Works
3 shown
Customer Retention: With Special Reference to Telecommunication Industry in Sri Lanka
·
2013
·
2 authors
14
citations
Factors Affecting ERP Implementations: Client and Consultant Perspectives
Journal of Enterprise Resource Planning Studies
·
2013
·
2 authors
·
Open access
14
citations
Total quality management in Sri Lankan service organizations
The TQM Journal
·
2012
·
1 author
31
citations