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Paul A. Dion · Study

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Paul A. Dion

25 works· latest 2023· 4 institutionscluster: provisional

h-index22

i1025

Citations2,152

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Most cited in this library

Satisfaction, quality and value and effects on repurchase and positive word‐of‐mouth behavioral intentions in a B2B services context2008 · 282 citations
Customer value, overall satisfaction, end-user loyalty, and market performance in detail intensive industries2004 · 259 citations
The Determinants of Commitment in the Distributor–Manufacturer Relationship2001 · 223 citations
Validating the search, experience, and credence product classification framework2009 · 216 citations
A cross‐cultural examination of relationship strength in B2B services2008 · 188 citations

Works

25 shown

Efficacy of supply chain relationships – differences in performance appraisals between buyers and suppliers

Operations Management Research·2023·4 authors·Open access

20citations

Personal and organizational level relationships in relational exchanges in supply chains – a bottom-up model

Supply Chain Management An International Journal·2020·4 authors

22citations

Customer Satisfaction, Loyalty and Repurchase: Some Evidence from Apparel Consumers

Scholarly Commons (Embry–Riddle Aeronautical University)·2011·4 authors·Open access

30citations

Competitive advantage, private-label brands, and category profitability

Journal of Marketing Management·2011·3 authors

24citations

The impact of private label brands on customer loyalty and product category profitability

Journal of Product & Brand Management·2011·3 authors

63citations

Customer Loyalty, Repurchase and Satisfaction: A Meta-Analytical Review

The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior·

2011

·4 authors

·Open access

100citations

Linking Business Strategy and Knowledge Management Capabilities for Organizational Effectiveness

International Journal of Knowledge Management·2010·3 authors

53citations

Validating the search, experience, and credence product classification framework

Journal of Business Research·2009·2 authors

216citations

Satisfaction, quality and value and effects on repurchase and positive word‐of‐mouth behavioral intentions in a B2B services context

Journal of Services Marketing·2008·3 authors

282citations

A cross‐cultural examination of relationship strength in B2B services

Journal of Services Marketing·2008·2 authors

188citations

Interpreting Structural Equation Modeling Results: A Reply to Martin and Cullen

Journal of Business Ethics·2008·1 author

119citations

A Structural Equation Model for Predicting Business Student Performance

Journal of Education for Business·2008·2 authors

10citations

The influence of retailer reputation on store patronage

Journal of Retailing and Consumer Services·2005·3 authors

86citations

Customer value, overall satisfaction, end-user loyalty, and market performance in detail intensive industries

Industrial Marketing Management·2004·2 authors

259citations

INSTITUTIONAL TYPES, ORGANIZATIONAL CULTURES, AND INNOVATION IN CHRISTIAN COLLEGES AND UNIVERSITIES

Christian Higher Education·2004·3 authors

43citations

The Determinants of Commitment in the Distributor–Manufacturer Relationship

Industrial Marketing Management·2001·2 authors

223citations

A Life Cycle Segmentation Approach to Marketing Financial Products and Services

Service Industries Journal·1999·2 authors

32citations

An Empirical Assessment Of The Zeithaml, Berry And Parasuraman Service Expectations Model

Service Industries Journal·1998·3 authors

42citations

Women in the business-to-business salesforce: Some differences in performance factors

Industrial Marketing Management·1997·3 authors

35citations

What is really necessary in successful buyer/seller relationships?

Industrial Marketing Management·1995·2 authors

128citations

JIT Implementation: A Growth Opportunity for Purchasing

Journal of Supply Chain Management·1992·4 authors

35citations

Salesperson Communication Style: The Neglected Dimension in Sales Performance

Journal of Business Communication·1992·2 authors

57citations

Consequences of inventory stockouts

Industrial Marketing Management·1991·4 authors

25citations

The impact of JIT on industrial marketers

Industrial Marketing Management·1990·3 authors

26citations

Industrial supplier-buyer negotiations

Industrial Marketing Management·1988·2 authors

34citations