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ArticleThe influence of retailer reputation on store patronage

Wei‐Ming Ou2005

Article2005

The influence of retailer reputation on store patronage

Wei‐Ming Ou · Russell Abratt · Paul A. Dion

86 citations·0/0 files stored·Journal of Retailing and Consumer Services

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Consumer Retail Behavior Studies Consumer Market Behavior and Pricing Consumer Behavior in Brand Consumption and Identification

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References

1988On the Evaluation of Structural Equation Models 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations 1990WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY.2001Strategy and the Internet.2002Corporate reputation and sustained superior financial performance 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions 2000Atmospheric Effects on Shopping Behavior 2000Organizational Identity, Image, and Adaptive Instability

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2011Relationships among customer loyalty programs, service quality, relationship quality and loyalty 2020Privacy threats with retail technologies: A consumer perspective 2015Antecedents of tourism destination reputation: The mediating role of familiarity 2020Extending the experience construct: an examination of online grocery shopping 2008Meso-level theory of accountability in organizations 2011

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Details

Year2005

Typearticle

Published2005-09-23

VenueJournal of Retailing and Consumer Services

ISSN-L0969-6989

Languageen

Citations86

Files0 public / 0

ShelfConsumer Retail Behavior Studies

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doi10.1016/j.jretconser.2005.08.014

openalex_workW1986993958

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Independent and joint effects of perceived corporate reputation, affective commitment and job satisfaction on turnover intentions

2017Elucidating perceived overall service quality in retail banking

2010Basking in reflected glory: Using customer reference relationships to build reputation in industrial markets