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Scott R. Swanson · Study
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Author
Scott R. Swanson
29 works
· latest 2021
· 2 institutions
cluster: provisional
ORCID 0000-0001-9853-1317
Works
29 shown
The impact of online reviews on destination trust and travel intention: The moderating role of online review trustworthiness
Journal Of Vacation Marketing
·
2021
·
3 authors
154
citations
The impact of tourism activity type on emotion and storytelling: The moderating roles of travel companion presence and relative ability
Tourism Management
·
2020
·
3 authors
212
citations
Perceived corporate social responsibility's impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate relationship
Tourism Management
·
2019
·
2 authors
428
citations
Destination perceptions, relationship quality, and tourist environmentally responsible behavior
Tourism Management Perspectives
·
2018
·
4 authors
160
citations
How does perceived corporate social responsibility contribute to green consumer behavior of Chinese tourists
International Journal of Contemporary Hospitality Management
·
2017
·
3 authors
141
citations
The effect of destination social responsibility on tourist environmentally responsible behavior: Compared analysis of first-time and repeat tourists
Tourism Management
·
2016
·
2 authors
481
citations
Reputation and intentions: The role of satisfaction, identification, and commitment
Journal of Business Research
·
2016
·
4 authors
190
citations
Social responsibility and reputation influences on the intentions of Chinese Huitang Village tourists
International Journal of Contemporary Hospitality Management
·
2015
·
2 authors
77
citations
The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists: The mediating role of relationship quality
Tourism Management
·
2015
·
2 authors
359
citations
The Impact of Perceived Service Fairness and Quality on the Behavioral Intentions of Chinese Hotel Guests: the Mediating Role of Consumption Emotions
Journal of Travel & Tourism Marketing
·
2015
·
2 authors
78
citations
The Effect of Tourist Relationship Perception on Destination Loyalty at a World Heritage Site in China
Journal of Hospitality & Tourism Research
·
2014
·
3 authors
174
citations
A Picture is Worth a 1,000 Words: Using Collage to Explore Students Beliefs and Feelings about Marketing
Marketing Education Review
·
2013
·
2 authors
10
citations
Private and public voice: exploring cultural influence
Managing Service Quality
·
2011
·
3 authors
33
citations
The Effect of Recovery Locus Attributions and Service Failure Severity on Word-of-Mouth and Repurchase Behaviors in the Hospitality Industry
Journal of Hospitality & Tourism Research
·
2010
·
2 authors
140
citations
Grocery store image, travel distance, satisfaction and behavioral intentions
International Journal of Retail & Distribution Management
·
2010
·
3 authors
99
citations
CRITICAL INCIDENTS IN TOURISM: FAILURE, RECOVERY, CUSTOMER SWITCHING, AND WORD‐OF‐MOUTH BEHAVIORS
Journal of Travel & Tourism Marketing
·
2009
·
2 authors
126
citations
IMAGE TRANSFER IN CORPORATE EVENT SPONSORSHIP: ASSESSING THE IMPACT OF TEAM IDENTIFICATION AND EVENT-SPONSOR FIT
RePEc: Research Papers in Economics
·
2009
·
3 authors
·
Open access
87
citations
Art for Art's Sake? An Examination of Motives for Arts Performance Attendance
Nonprofit and Voluntary Sector Quarterly
·
2007
·
3 authors
103
citations
Motivations and Relationship Outcomes: The Mediating Role of Trust and Satisfaction
Journal of Nonprofit & Public Sector Marketing
·
2007
·
3 authors
52
citations
Arts Patronage: A Social Identity Perspective
The Journal of Marketing Theory and Practice
·
2006
·
2 authors
39
citations
Classroom Encounters: Exploring the Impact of Cultural Differences
Marketing Education Review
·
2005
·
2 authors
20
citations
What makes mavens tick? Exploring the motives of market mavens’ initiation of information diffusion
Journal of Consumer Marketing
·
2004
·
3 authors
261
citations
Motivations of College Student Game Attendance and Word-of-Mouth Behavior: The Impact of Gender Differences
Sport Marketing Quarterly
·
2003
·
4 authors
128
citations
A model of fan identification: antecedents and sponsorship outcomes
Journal of Services Marketing
·
2003
·
2 authors
629
citations
The relationship of differential loci with perceived quality and behavioral intentions
Journal of Services Marketing
·
2003
·
2 authors
68
citations
A View from the Podium: Classroom Successes, Failures, and Recovery Strategies
Marketing Education Review
·
2002
·
1 author
15
citations
Attributions and Outcomes of the Service Recovery Process
The Journal of Marketing Theory and Practice
·
2001
·
2 authors
176
citations
Service recovery attributions and word‐of‐mouth intentions
European Journal of Marketing
·
2001
·
2 authors
310
citations
A View from the Aisle: Classroom Successes, Failures and Recovery Strategies
Marketing Education Review
·
2000
·
2 authors
30
citations