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Jon Iden · Study
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Author
Jon Iden
10 works
· latest 2020
· 1 institutions
cluster: provisional
ORCID 0000-0002-7252-4319
Works
10 shown
Process reference frameworks as institutional arrangements for digital service innovation
International Journal of Information Management
·
2020
·
3 authors
33
citations
Digital Transformation: Drivers, Success Factors, and Implications
Journal of the Association for Information Systems
·
2018
·
3 authors
·
Open access
212
citations
A Governance Model for Managing Lightweight IT
Advances in intelligent systems and computing
·
2017
·
2 authors
·
other
·
Open access
24
citations
The nature of strategic foresight research: A systematic literature review
Technological Forecasting and Social Change
·
2016
·
3 authors
·
review
247
citations
Strategising IT service management through ITIL implementation: model and empirical test
Total Quality Management & Business Excellence
·
2015
·
2 authors
38
citations
The impact of senior management involvement, organisational commitment and group efficacy on ITIL implementation benefits
Information Systems and e-Business Management
·
2014
·
2 authors
·
Open access
32
citations
Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation
Information Systems Management
·
2013
·
2 authors
·
Open access
52
citations
Implementing IT Service Management: A systematic literature review
International Journal of Information Management
·
2013
·
2 authors
·
review
·
Open access
189
citations
Understanding the determinants of business process modelling in organisations
Business Process Management Journal
·
2011
·
4 authors
29
citations
Setting the Stage for a Successful ITIL Adoption: A Delphi Study of IT Experts in the Norwegian Armed Forces
Information Systems Management
·
2010
·
2 authors
82
citations