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Catherine E. Needham

32 works· latest 2025· 3 institutionscluster: provisionalORCID 0000-0001-8519-4171

h-index21

i1027

Citations1,895

Works here32

Most cited in this library

Realising the Potential of Co-production: Negotiating Improvements in Public Services2008 · 330 citations
Brand Leaders: Clinton, Blair and the Limitations of the Permanent Campaign2005 · 170 citations
Generating ‘good enough’ evidenc for co-production2015 · 135 citations
Personalization: From Story‐line to Practice2011 · 121 citations
Brands and political loyalty2006 · 113 citations

Works

32 shown

New development: System diplomacy—an alternative to system leadership

Public Money & Management·2025·3 authors·Open access

7citations

‘Law but not law’: explaining unenacted policy as a type of policy failure

Policy & Politics·2025·2 authors·Open access

3citations

‘I do not want to be one of her favourites’. Emotional display and the co-production of frontline care services

Public Management Review·2022·2 authors·Open access

24citations

Inside co‐production: Ruling, resistance, and practice

Social Policy and Administration·2019·3 authors·Open access

72citations

Negotiated compliance at the street level: Personalizing immunization in England, Israel and Sweden

Public Administration·2018·5 authors·Open access

45citations

Introduction: Imagining the Future Public Service Workforce

SpringerBriefs in political science

Narratives and Storytelling

SpringerBriefs in political science·2018·2 authors·chapter

11citations

Choice in public services:

Bristol University Press eBooks·2018·1 author·chapter

6citations

The 21 st -century public servant: working at three boundaries of public and private

Public Money & Management·2016·2 authors·Open access

46citations

Generating ‘good enough’ evidenc for co-production

Evidence & Policy·2015·4 authors·Open access

135citations

Introduction: Political Branding

Journal of Political Marketing·2015·2 authors

75citations

New public governance, the third sector and co-production

Voluntary Sector Review·2013·3 authors

98citations

Personalization: From day centres to community hubs?

Critical Social Policy·2013·1 author

54citations

Personalising public servicesUnderstanding the personalisation narrative

Policy Press eBooks·2011·1 author·book

103citations

Personalising public services

Bristol University Press eBooks·2011·1 author·book

95citations

Personalization: From Story‐line to Practice

Social Policy and Administration·2011·1 author

121citations

Debate: Personalized public services—a new state/citizen contract?

Public Money & Management·2010·1 author

21citations

Editorial: Consumerism in public services

Public Money & Management·2009·1 author·editorial

9citations

Debate: Consumerism in Public Services—For and Against

Public Money & Management·2008·2 authors

14citations

The Reform of Public Services under New Labour

Palgrave Macmillan UK eBooks·2007·1 author·book

64citations

A Declining Public Service Ethos?

Palgrave Macmillan UK eBooks·2007·1 author·chapter

6citations

CUSTOMER CARE AND THE PUBLIC SERVICE ETHOS

Public Administration·2006·1 author

69citations

Brands and political loyalty

Journal of Brand Management·2006·1 author

113citations

Customer-Focused Government

Soundings·2004·1 author

10citations

Consultation: A Cure for Local Government?

Parliamentary Affairs·2002·1 author

16citations

PORNOGRAPHY, ETHNOGRAPHY, AND THE DISCOURSES OF POWER

Indiana University Press eBooks·1992·3 authors·chapter

42citations