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Elena Patten · Study
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Author
Elena Patten
2 works
· latest 2020
· 2 institutions
cluster: provisional
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Most cited in this library
Minding the competition: The drivers for multichannel service quality in fashion retailing
2019 · 48 citations
Service quality in multichannel fashion retailing: an exploratory study
2020 · 33 citations
Works
2 shown
Service quality in multichannel fashion retailing: an exploratory study
Information Technology and People
·
2020
·
3 authors
·
Open access
33
citations
Minding the competition: The drivers for multichannel service quality in fashion retailing
Journal of Retailing and Consumer Services
·
2019
·
4 authors
·
Open access
48
citations