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Carol L. Esmark · Study

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Carol L. Esmark

8 works· latest 2017· 2 institutionscluster: provisional

h-index8

i108

Citations812

Works here8

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Most cited in this library

Performance outcomes of supply chain agility: When should you be agile?2014 · 512 citations
Building international business theory: A grounded theory approach2015 · 81 citations
I’ll Be Watching You: Shoppers’ Reactions to Perceptions of Being Watched by Employees2017 · 70 citations
Retail space invaders: when employees’ invasion of customer space increases purchase intentions2016 · 40 citations
The effects of behavioral, cognitive, and decisional control in co-production service experiences2015 · 33 citations

Works

8 shown

I’ll Be Watching You: Shoppers’ Reactions to Perceptions of Being Watched by Employees

Journal of Retailing·2017·2 authors

70citations

Co-producing with consumers: how varying levels of control and co-production impact affect

Marketing Letters·2017·3 authors

19citations

Retail space invaders: when employees’ invasion of customer space increases purchase intentions

Journal of the Academy of Marketing Science·2016·1 author

40citations

Building international business theory: A grounded theory approach

Journal of International Business Studies·2015·3 authors·Open access

81citations

Supply chain friends: The good, the bad, and the ugly

Business Horizons·2015·2 authors

27citations

The effects of behavioral, cognitive, and decisional control in co-production service experiences

Marketing Letters·2015·3 authors

33citations

Performance outcomes of supply chain agility: When should you be agile?

Journal of Operations Management·2014·3 authors

512citations

Accumulation versus instant loyalty programs: The influence of controlling policies on customers' commitments

Journal of Business Research·2013·2 authors

30citations