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Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Branko Božić · Study

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Branko Božić

4 works· latest 2019· 2 institutionscluster: provisionalORCID 0000-0002-8144-7052

h-index4

i104

Citations241

Works here4

15

17

19

Most cited in this library

Consumer trust repair: A critical literature review2017 · 110 citations
Looking ‘Beyond the Factory Gates’: Towards more Pluralist and Radical Approaches to Intraorganizational Trust Research2015 · 46 citations
Customer trust recovery: An alternative explanation2019 · 45 citations
A grounded theory study of factors and conditions associated with customer trust recovery in a retailer2019 · 40 citations

Works

4 shown

A grounded theory study of factors and conditions associated with customer trust recovery in a retailer

Journal of Business Research·2019·3 authors·Open access

40citations

Customer trust recovery: An alternative explanation

Journal of Retailing and Consumer Services·2019·2 authors·Open access

45citations

Consumer trust repair: A critical literature review

European Management Journal·2017·1 author

110citations

Looking ‘Beyond the Factory Gates’: Towards more Pluralist and Radical Approaches to Intraorganizational Trust Research

Organization Studies·2015·4 authors·Open access

46citations