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Yannis Politis · Study
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Author
Yannis Politis
7 works
· latest 2022
· 3 institutions
cluster: provisional
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7
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7
Citations
606
Works here
7
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02
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22
Most cited in this library
Customer satisfaction measurement in the private bank sector
2001 · 250 citations
The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach
2006 · 120 citations
Multicriteria methodology for the evaluation of a Greek engineering department
2003 · 58 citations
Satisfaction Benchmarking and Customer Classification: An Application to the Branches of a Banking Organization
2002 · 56 citations
Incorporating the Sustainability Concept in the Major Business Excellence Models
2022 · 45 citations
Works
7 shown
Incorporating the Sustainability Concept in the Major Business Excellence Models
Sustainability
·
2022
·
2 authors
·
Open access
45
citations
Logistics service quality and its effects on customer satisfaction in the manufacturing companies’ supply chains
Journal of Modelling in Management
·
2014
·
3 authors
43
citations
A business excellence model for the hotel sector: implementation to high‐class Greek hotels
Benchmarking An International Journal
·
2009
·
4 authors
34
citations
The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach
European Journal of Operational Research
·
2006
·
5 authors
120
citations
Multicriteria methodology for the evaluation of a Greek engineering department
European Journal of Operational Research
·
2003
·
2 authors
58
citations
Satisfaction Benchmarking and Customer Classification: An Application to the Branches of a Banking Organization
International Transactions in Operational Research
·
2002
·
3 authors
56
citations
Customer satisfaction measurement in the private bank sector
European Journal of Operational Research
·
2001
·
5 authors
250
citations