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Steven Desmet · Study

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Steven Desmet

2 works· latest 2013· 1 institutionscluster: provisional

h-index2

i101

Citations74

Works here2

98

13

Most cited in this library

Dealing with productivity and quality indicators in a service environment: some field experiences1998 · 66 citations
The nature of services2013 · 8 citations

Works

2 shown

The nature of services

·2013·4 authors

8citations

Dealing with productivity and quality indicators in a service environment: some field experiences

International Journal of Service Industry Management·1998·5 authors

66citations