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Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Susan Schoenberger White · Study

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Susan Schoenberger White

3 works· latest 2000· 1 institutionscluster: provisional

h-index3

i103

Citations1,918

Works here3

98

00

Most cited in this library

Linking service climate and customer perceptions of service quality: Tests of a causal model.1998 · 1,716 citations
Climbing the Commitment Ladder2000 · 101 citations
Problems with the pygmalion effect and some proposed solutions2000 · 101 citations

Works

3 shown

Problems with the pygmalion effect and some proposed solutions

The Leadership Quarterly·2000·2 authors

101citations

Climbing the Commitment Ladder

Journal of Service Research·2000·2 authors

101citations

Linking service climate and customer perceptions of service quality: Tests of a causal model.

Journal of Applied Psychology·1998·2 authors

1,716citations