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Heather A. Smith · Study
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Author
Heather A. Smith
30 works
· latest 2020
· 5 institutions
cluster: provisional
ORCID 0000-0002-0089-7407
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i10
29
Citations
1,124
Works here
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Most cited in this library
Developments in Practice VIII: Enterprise Content Management
2003 · 145 citations
Making IT Happen: Critical Issues in IT Management
2003 · 144 citations
Developments in Practice XVIII-Customer Knowledge Management: Adding Value for Our Customers
2005 · 93 citations
IT outsourcing risk management at British Petroleum
2005 · 59 citations
Creating and Facilitating Communities of Practice
2004 · 55 citations
Works
30 shown
Canada’s feminist foreign policy and human security compared
International Journal Canada s Journal of Global Policy Analysis
·
2020
·
2 authors
·
Open access
19
citations
Digital Transformation at Carestream Health
MIS Quarterly Executive
·
2019
·
2 authors
15
citations
Delivering an Effective Enterprise Architecture at Chubb Insurance.
Journal of the Association for Information Systems
·
2012
·
2 authors
18
citations
Enabling Collaboration with IT
Communications of the Association for Information Systems
·
2011
·
2 authors
·
Open access
41
citations
Creating the KM mindset: why is it so difficult?
Knowledge Management Research & Practice
·
2010
·
3 authors
16
citations
Investment Spend Optimization: A New Approach to IT Investment at BMO Financial Group
Journal of the Association for Information Systems
·
2010
·
2 authors
21
citations
Developments in Practice XXX: Master Data Management: Salvation Or Snake Oil?
Communications of the Association for Information Systems
·
2008
·
2 authors
·
Open access
54
citations
Developments in Practice XXXI: Social Computing: How Should It Be Managed?
Communications of the Association for Information Systems
·
2008
·
2 authors
·
Open access
9
citations
Developments in Practice XXVI: Social Networks: Knowledge Management's "Killer App"?
Communications of the Association for Information Systems
·
2007
·
2 authors
·
Open access
27
citations
IT in 2010: The Next Frontier
Journal of the Association for Information Systems
·
2006
·
2 authors
25
citations
Developments In Practice XXI: IT in the New World of Corporate Governance Reforms
Communications of the Association for Information Systems
·
2006
·
2 authors
·
Open access
15
citations
IT outsourcing risk management at British Petroleum
Hawaii International Conference on System Sciences (HICSS)
·
2005
·
4 authors
·
other
59
citations
Developments in Practice XVIII-Customer Knowledge Management: Adding Value for Our Customers
Communications of the Association for Information Systems
·
2005
·
2 authors
·
Open access
93
citations
Developments in Practice XVI: A Framework for Enhancing IT Capabilities
Communications of the Association for Information Systems
·
2005
·
3 authors
·
Open access
19
citations
Developments in Practice XVII: A Framework for KM Evaluation
Communications of the Association for Information Systems
·
2005
·
2 authors
·
Open access
12
citations
Creating and Facilitating Communities of Practice
Springer eBooks
·
2004
·
2 authors
·
chapter
55
citations
Developments in Practice XIV: IT Sourcing - How Far Can You Go?
Communications of the Association for Information Systems
·
2004
·
1 author
·
Open access
37
citations
Feminist Perspectives on Canadian Foreign Policy
International Journal Canada s Journal of Global Policy Analysis
·
2004
·
4 authors
25
citations
Developments in Practice XIV: Marketing KM to the Organization
Communications of the Association for Information Systems
·
2004
·
2 authors
·
Open access
15
citations
Making IT Happen: Critical Issues in IT Management
·
2003
·
2 authors
·
book
144
citations
Developments in Practice VIII: Enterprise Content Management
Communications of the Association for Information Systems
·
2003
·
2 authors
·
Open access
145
citations
Knowledge Management in Organizations: The State of Current Practice
Springer eBooks
·
2003
·
2 authors
·
chapter
34
citations
Developments in Practice VII: Developing and Delivering the IT Value Proposition
Communications of the Association for Information Systems
·
2003
·
2 authors
·
Open access
28
citations
Developments in Practice IX:The Evolution of the KM Function
Communications of the Association for Information Systems
·
2003
·
2 authors
·
Open access
18
citations
New Developments in Practice III: Riding the Wave: Extracting Value from Mobile Technology
Communications of the Association for Information Systems
·
2002
·
3 authors
·
Open access
23
citations
New Developments in Practice I: Risk Management in Information Systems: Problems and Potential
Communications of the Association for Information Systems
·
2001
·
3 authors
·
Open access
33
citations
An integrative research approach to assess the business value of information technology
IGI Publishing eBooks
·
1998
·
3 authors
·
book
20
citations
Management challenges in IS: successful strategies and appropriate action
CERN Document Server (European Organization for Nuclear Research)
·
1997
·
2 authors
28
citations
How Does Information Technology Affect Business Value? A Reassessment and Research Propositions
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration
·
1993
·
2 authors
33
citations
The relationship between information technology use and organizational performance
IGI Global eBooks
·
1993
·
2 authors
·
book
43
citations