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Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Erika J. Schneider · Study

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Erika J. Schneider

3 works· latest 2025· 2 institutionscluster: provisionalORCID 0000-0002-1799-9688

h-index3

i103

Citations90

Works here3

20

23

25

Most cited in this library

Finding an antidote: Testing the use of proactive crisis strategies to protect organizations from astroturf attacks2020 · 58 citations
How warm-versus competent-toned AI apologies affect trust and forgiveness through emotions and perceived sincerity2025 · 19 citations
Examining the mediating effects of sincerity and credibility in crisis communication strategies2023 · 13 citations

Works

3 shown

How warm-versus competent-toned AI apologies affect trust and forgiveness through emotions and perceived sincerity

Computers in Human Behavior·2025·3 authors·Open access

19citations

Examining the mediating effects of sincerity and credibility in crisis communication strategies

Corporate Communications An International Journal·2023·3 authors

13citations

Finding an antidote: Testing the use of proactive crisis strategies to protect organizations from astroturf attacks

Public Relations Review·2020·2 authors

58citations