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Ziguang Chen · Study
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Author
Ziguang Chen
19 works
· latest 2022
· 2 institutions
cluster: provisional
ORCID 0000-0001-6578-8642
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Citations
1,631
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Most cited in this library
Leader-member exchange and member performance: A new look at individual-level negative feedback-seeking behavior and team-level empowerment climate.
2007 · 380 citations
When I put on my service mask: Determinants and outcomes of emotional labor among hotel service providers according to affective event theory
2011 · 250 citations
Chinese hotel employees in the smiling masks: roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance
2011 · 143 citations
Am I the Only One This Supervisor is Laughing at? Effects of Aggressive Humor on Employee Strain and Addictive Behaviors
2012 · 112 citations
How and when peers’ positive mood influences employees’ voice.
2014 · 110 citations
Works
19 shown
When and how workplace ostracism leads to interpersonal deviance: The moderating effects of self-control and negative affect
Journal of Business Research
·
2022
·
4 authors
·
Open access
42
citations
Blue, Rather Than Red Light Can Nudge Employees to Choose Delayed But Larger Wage Payment
Environment and Behavior
·
2022
·
6 authors
4
citations
More depleted, speak up more? A daily examination of the benefit and cost of depletion for voice behavior and voice endorsement
Journal of Organizational Behavior
·
2022
·
6 authors
37
citations
Uncovering the impact of triadic relationships within a team on job performance: an application of balance theory in predicting feedback‐seeking behaviour
Journal of Occupational and Organizational Psychology
·
2020
·
6 authors
·
Open access
30
citations
Standing in my customer's shoes: Effects of customer‐oriented perspective taking on proactive service performance
Journal of Occupational and Organizational Psychology
·
2018
·
4 authors
·
Open access
50
citations
When Do Frontline Hospitality Employees Take Charge? Prosocial Motivation, Taking Charge, and Job Performance: The Moderating Role of Job Autonomy
Cornell Hospitality Quarterly
·
2018
·
5 authors
·
Open access
72
citations
Hedonic Evaluation over Short and Long Retention Intervals: The Mechanism of the Peak-End Rule
Research Explorer (The University of Manchester)
·
2014
·
4 authors
2
citations
How and when peers’ positive mood influences employees’ voice.
Journal of Applied Psychology
·
2014
·
6 authors
110
citations
Hedonic Evaluation over Short and Long Retention Intervals: The Mechanism of the Peak–End Rule
Journal of Behavioral Decision Making
·
2013
·
4 authors
69
citations
Am I the Only One This Supervisor is Laughing at? Effects of Aggressive Humor on Employee Strain and Addictive Behaviors
Personnel Psychology
·
2012
·
3 authors
112
citations
Chinese hotel employees in the smiling masks: roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance
The International Journal of Human Resource Management
·
2011
·
5 authors
143
citations
When I put on my service mask: Determinants and outcomes of emotional labor among hotel service providers according to affective event theory
International Journal of Hospitality Management
·
2011
·
2 authors
250
citations
LMX, Coaching Attributions, and Employee Performance
Group & Organization Management
·
2011
·
3 authors
56
citations
Leadership Justice, Negative Organizational Behaviors, and the Mediating Effect of Affective Commitment
Social Behavior and Personality An International Journal
·
2010
·
4 authors
·
Open access
29
citations
Perceived human resource management practices and intention to leave of employees: the mediating role of organizational citizenship behaviour in a Sino-Japanese joint venture
The International Journal of Human Resource Management
·
2009
·
3 authors
100
citations
Relationship between leader–member exchange and organizational citizenship behaviors: Examining the moderating role of empowerment
Asia Pacific Journal of Management
·
2009
·
3 authors
45
citations
Leader-member exchange and member performance: A new look at individual-level negative feedback-seeking behavior and team-level empowerment climate.
Journal of Applied Psychology
·
2007
·
3 authors
380
citations
Managerial skill utilization: work environment, gender, and training incentive
The International Journal of Human Resource Management
·
2005
·
3 authors
14
citations
The Strategic HRM Configuration for Competitive Advantage: Evidence from Japanese Firms in China and Taiwan
Asia Pacific Journal of Management
·
2003
·
3 authors
86
citations