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Liane Nagengast · Study
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Author
Liane Nagengast
5 works
· latest 2021
· 1 institutions
cluster: provisional
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5
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4
Citations
216
Works here
5
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Most cited in this library
New Insights in the Moderating Effect of Switching Costs on the Satisfaction–Repurchase Behavior Link
2014 · 85 citations
Gamifying the digital shopping experience: games without monetary participation incentives increase customer satisfaction and loyalty
2020 · 81 citations
Strengthening the satisfaction loyalty link: the role of relational switching costs
2021 · 34 citations
Die Nutzung mobiler Shopping Apps im Kaufprozess
2015 · 10 citations
Interest-Free Financing Promotions Increase Consumers’ Demand for Credit for Experiential Goods
2020 · 6 citations
Works
5 shown
Strengthening the satisfaction loyalty link: the role of relational switching costs
Marketing Letters
·
2021
·
3 authors
·
Open access
34
citations
Interest-Free Financing Promotions Increase Consumers’ Demand for Credit for Experiential Goods
Journal of the Association for Consumer Research
·
2020
·
3 authors
·
Open access
6
citations
Gamifying the digital shopping experience: games without monetary participation incentives increase customer satisfaction and loyalty
Journal of service management
·
2020
·
5 authors
·
Open access
81
citations
Die Nutzung mobiler Shopping Apps im Kaufprozess
Marketing Review St Gallen
·
2015
·
4 authors
10
citations
New Insights in the Moderating Effect of Switching Costs on the Satisfaction–Repurchase Behavior Link
Journal of Retailing
·
2014
·
4 authors
·
Open access
85
citations