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Tripti Ghosh Sharma · Study
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Author
Tripti Ghosh Sharma
4 works
· latest 2021
· 2 institutions
cluster: provisional
ORCID 0000-0002-1190-6815
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Most cited in this library
Fifteen years of customer engagement research: a bibliometric and network analysis
2021 · 193 citations
Analyzing customer satisfaction with service quality in life insurance services
2010 · 73 citations
MEASURING THE CUSTOMER PERCEIVED SERVICE QUALITY FOR LIFE INSURANCE SERVICES: AN EMPIRICAL INVESTIGATION
2010 · 70 citations
Understanding Continuance Intention to Play Online Games: The Roles of Hedonic Value, Utilitarian Value and Perceived Risk
2020 · 37 citations
Works
4 shown
Fifteen years of customer engagement research: a bibliometric and network analysis
Journal of Product & Brand Management
·
2021
·
5 authors
193
citations
Understanding Continuance Intention to Play Online Games: The Roles of Hedonic Value, Utilitarian Value and Perceived Risk
Journal of Internet Commerce
·
2020
·
3 authors
37
citations
Analyzing customer satisfaction with service quality in life insurance services
Journal of Targeting Measurement and Analysis for Marketing
·
2010
·
2 authors
·
Open access
73
citations
MEASURING THE CUSTOMER PERCEIVED SERVICE QUALITY FOR LIFE INSURANCE SERVICES: AN EMPIRICAL INVESTIGATION
International Business Research
·
2010
·
2 authors
·
Open access
70
citations