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Peder Østergaard · Study

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Peder Østergaard

3 works· latest 2004· 1 institutionscluster: provisional

h-index3

i103

Citations242

Works here3

01

02

04

Most cited in this library

Customer satisfaction in European food retailing2002 · 110 citations
The Drivers of Customer Satisfaction and Loyalty. The Case of Denmark 2000–20022004 · 97 citations
Customer satisfaction: some results for European Retailing2001 · 35 citations

Works

3 shown

The Drivers of Customer Satisfaction and Loyalty. The Case of Denmark 2000–2002

Total Quality Management & Business Excellence·2004·4 authors

97citations

Customer satisfaction in European food retailing

Journal of Retailing and Consumer Services·2002·3 authors

110citations

Customer satisfaction: some results for European Retailing

Total Quality Management·2001·3 authors

35citations