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Parves Sultan · Study

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Parves Sultan

12 works· latest 2020· 2 institutionscluster: provisionalORCID 0000-0003-3856-4592

h-index12

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Citations1,251

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Most cited in this library

Service quality in a higher education context: an integrated model2012 · 222 citations
How service quality affects university brand performance, university brand image and behavioural intention: the mediating effects of satisfaction and trust and moderating roles of gender and study mode2018 · 179 citations
Antecedents and consequences of service quality in a higher education context2013 · 174 citations
Service quality in higher education – a review and research agenda2010 · 143 citations
Performance‐based service quality model: an empirical study on Japanese universities2010 · 115 citations

Works

12 shown

A bibliometric analysis of academic misconduct research in higher education: Current status and future research opportunities

Accountability in Research·2020·3 authors·Open access

55citations

Adoption of Green Supply Chain Management among SMEs in Malaysia

Sustainability·2020·5 authors·Open access

75citations

How service quality affects university brand performance, university brand image and behavioural intention: the mediating effects of satisfaction and trust and moderating roles of gender and study mode

Journal of Brand Management·2018·2 authors·Open access

179citations

How brand-oriented strategy affects the financial performance of B2B SMEs

Journal of Business and Industrial Marketing·2018·4 authors·Open access

88citations

Demographic differences in Jordanian bank service quality perceptions

International Journal of Bank Marketing·2017·2 authors·Open access

54citations

An integrated-process model of service quality, institutional brand and behavioural intentions

Managing Service Quality·2014·2 authors

96citations

Antecedents and consequences of service quality in a higher education context

Quality Assurance in Education·2013·2 authors·Open access

174citations

Service quality in a higher education context: an integrated model

Asia Pacific Journal of Marketing and Logistics·2012·2 authors·Open access

222citations

Service Quality in a Higher Education Context: Antecedents and Dimensions

Acquire (CQUniversity)·2011·2 authors

32citations

Service quality in higher education – a review and research agenda

International Journal of Quality and Service Sciences·2010·2 authors·Open access

143citations

Performance‐based service quality model: an empirical study on Japanese universities

Quality Assurance in Education·2010·1 author·Open access

115citations

TRADE, INDUSTRY AND ECONOMIC GROWTH IN BANGLADESH

RUNE (Research UNE)·2008·1 author

18citations