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Kristina Kleinlercher · Study
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Author
Kristina Kleinlercher
4 works
· latest 2020
· 1 institutions
cluster: provisional
ORCID 0000-0002-6966-0483
Works
4 shown
Antecedents of Webrooming in Omnichannel Retailing
Frontiers in Psychology
·
2020
·
4 authors
·
Open access
40
citations
Digital Disruption in Retailing and Beyond
Journal of Service Management Research
·
2020
·
12 authors
·
Open access
23
citations
Loyalty Formation for Different Customer Journey Segments
Journal of Retailing
·
2019
·
4 authors
·
Open access
244
citations
Websites as Information Hubs: How Informational Channel Integration and Shopping Benefit Density Interact in Steering Customers to the Physical Store
Journal of the Association for Consumer Research
·
2018
·
4 authors
·
Open access
37
citations