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Luorong Wu · Study

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Luorong Wu

7 works· latest 2018· 2 institutionscluster: provisional

h-index6

i105

Citations208

Works here7

12

13

14

18

Most cited in this library

Investigating consumer embarrassment in service interactions2012 · 52 citations
Territoriality revisited: Other customer's perspective2014 · 49 citations
Not all smiles are created equal2013 · 47 citations
A Moderating Role of Green Practices on the Relationship between Service Quality and Customer Satisfaction: Chinese Hotel Context2018 · 40 citations
Hospitality Graduate Students’ Program Choice Decisions: Implications for Faculty and Administrators2014 · 10 citations

Works

7 shown

A Moderating Role of Green Practices on the Relationship between Service Quality and Customer Satisfaction: Chinese Hotel Context

Journal of China Tourism Research·2018·4 authors

40citations

Liberal Education as Part of the Hospitality Management Curriculum: Student and Alumni Perspectives

Journal of Teaching in Travel & Tourism·2014·2 authors

6citations

Hospitality Graduate Students’ Program Choice Decisions: Implications for Faculty and Administrators

Florida International University Digital Commons (Florida International University)·2014·2 authors·Open access

10citations

Territoriality revisited: Other customer's perspective

International Journal of Hospitality Management·2014·2 authors

49citations

Not all smiles are created equal

International Journal of Contemporary Hospitality Management·2013·4 authors·Open access

47citations

Characteristics of US Graduate Hospitality Programs

Florida International University Digital Commons (Florida International University)·2013·4 authors·Open access

4citations

Investigating consumer embarrassment in service interactions

International Journal of Hospitality Management·2012·2 authors·Open access

52citations