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Kay Hei‐Lin Chu · Study

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Kay Hei‐Lin Chu

3 works· latest 2011· 2 institutionscluster: provisional

h-index3

i103

Citations521

Works here3

00

06

11

Most cited in this library

Development and validation of the hospitality emotional labor scale2006 · 294 citations
When we are onstage, we smile: The effects of emotional labor on employee work outcomes2011 · 177 citations
Tourism students’ perceptions of work values: a case of Taiwanese universities2000 · 50 citations

Works

3 shown

When we are onstage, we smile: The effects of emotional labor on employee work outcomes

International Journal of Hospitality Management·2011·3 authors

177citations

Development and validation of the hospitality emotional labor scale

Tourism Management·2006·2 authors

294citations

Tourism students’ perceptions of work values: a case of Taiwanese universities

International Journal of Contemporary Hospitality Management·2000·3 authors

50citations