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Andrew S. Gallan · Study
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Author
Andrew S. Gallan
10 works
· latest 2022
· 3 institutions
cluster: provisional
ORCID 0000-0002-0323-7519
Works
10 shown
Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities
Journal of Service Research
·
2022
·
6 authors
·
Open access
138
citations
Transformative hospitality services: A conceptualization and development of organizational dimensions
Journal of Business Research
·
2021
·
6 authors
·
Open access
43
citations
Customer experience challenges: bringing together digital, physical and social realms
Journal of service management
·
2018
·
7 authors
·
Open access
849
citations
Transformative service networks: cocreated value as well-being
Service Industries Journal
·
2015
·
2 authors
144
citations
Transformative service research: An agenda for the future
Journal of Business Research
·
2012
·
12 authors
996
citations
Customer positivity and participation in services: an empirical test in a health care context
Journal of the Academy of Marketing Science
·
2012
·
4 authors
·
Open access
311
citations
Enhancing Knowledge Development in Marketing
·
2010
·
20 authors
333
citations
Service-Logic Innovations: How to Innovate Customers, Not Products
California Management Review
·
2008
·
3 authors
189
citations
An expanded and strategic view of discontinuous innovations: deploying a service-dominant logic
Journal of the Academy of Marketing Science
·
2007
·
3 authors
319
citations
Examining career development programs for the sales force
Journal of Business and Industrial Marketing
·
2006
·
3 authors
·
Open access
20
citations