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Lu Lu · Study
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Author
Lu Lu
17 works
· latest 2023
· 6 institutions
cluster: provisional
ORCID 0000-0001-9852-3560
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17
Citations
1,643
Works here
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Most cited in this library
A one-vendor multi-buyer integrated inventory model
1995 · 535 citations
Work engagement, job satisfaction, and turnover intentions
2016 · 357 citations
Effect of disruptive customer behaviors on others' overall service experience: An appraisal theory perspective
2018 · 143 citations
The High-Performance Work System, Employee Voice, and Innovative Behavior: The Moderating Role of Psychological Safety
2020 · 105 citations
Metaverse in services marketing: an overview and future research directions
2023 · 82 citations
Works
17 shown
Metaverse in services marketing: an overview and future research directions
Service Industries Journal
·
2023
·
4 authors
·
Open access
82
citations
Launch of the JHTR Featured Section “Insight & Foresight”: Inspire “Homegrown” Theorizing in Hospitality and Tourism Research
Journal of Hospitality & Tourism Research
·
2022
·
7 authors
·
Open access
13
citations
Cocreating food experience “delivered” from iconic local restaurants
International Journal of Contemporary Hospitality Management
·
2022
·
4 authors
·
Open access
26
citations
Social servicescape’s impact on customer perceptions of the hospitality brand – The role of branded social cues
International Journal of Hospitality Management
·
2020
·
3 authors
32
citations
Drinking “Green”: What Drives Organic Wine Consumption in an Emerging Wine Market
Cornell Hospitality Quarterly
·
2020
·
3 authors
18
citations
“It’s not worth the effort”! Examining service recovery in Airbnb and other homesharing platforms
International Journal of Contemporary Hospitality Management
·
2020
·
3 authors
35
citations
Building trust through a personal touch: Consumer response to service failure and recovery of home-sharing
Journal of Business Research
·
2020
·
3 authors
64
citations
Exploring guest response towards service failure in home-sharing: service presence and consumption motivation
International Journal of Hospitality Management
·
2020
·
3 authors
35
citations
The High-Performance Work System, Employee Voice, and Innovative Behavior: The Moderating Role of Psychological Safety
International Journal of Environmental Research and Public Health
·
2020
·
3 authors
·
Open access
105
citations
Drivers of hotel employee’s voice behavior: A moderated mediation model
International Journal of Hospitality Management
·
2019
·
2 authors
45
citations
Determinants of Chinese consumers’ organic wine purchase
International Journal of Contemporary Hospitality Management
·
2019
·
2 authors
34
citations
Effect of disruptive customer behaviors on others' overall service experience: An appraisal theory perspective
Tourism Management
·
2018
·
3 authors
143
citations
Why employees stay: the roles of psychological ownership, territoriality and work relationship closeness in affecting employee turnover intention
Frontiers of Business Research in China
·
2017
·
3 authors
·
Open access
34
citations
Work engagement, job satisfaction, and turnover intentions
International Journal of Contemporary Hospitality Management
·
2016
·
4 authors
357
citations
The Associations of Job Stress and Organizational Identification with Job Satisfaction among Chinese Police Officers: The Mediating Role of Psychological Capital
International Journal of Environmental Research and Public Health
·
2015
·
4 authors
·
Open access
38
citations
A one-vendor multi-buyer integrated inventory model
European Journal of Operational Research
·
1995
·
1 author
535
citations
Approximation Procedures for the One-Warehouse Multi-Retailer System
Management Science
·
1994
·
2 authors
47
citations