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Chien-Yu Chen · Study
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Author
Chien-Yu Chen
18 works
· latest 2021
· 5 institutions
cluster: provisional
ORCID 0000-0002-8621-5111
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18
Citations
1,629
Works here
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Most cited in this library
Unlocking the customer engagement-brand loyalty relationship in tourism social media: The roles of brand attachment and customer trust
2020 · 348 citations
Job crafting and job engagement: The mediating role of person-job fit
2013 · 299 citations
Tour leaders’ job crafting and job outcomes: The moderating role of perceived organizational support
2016 · 142 citations
Quantity and Due Date Quoting Available to Promise
2001 · 96 citations
Available to Promise
2004 · 93 citations
Works
18 shown
Restaurant Innovativeness and Brand Attachment: The Role of Memorable Brand Experience
Journal of Hospitality & Tourism Research
·
2021
·
2 authors
·
Open access
60
citations
Does job passion enhance job embeddedness? A moderated mediation model of work engagement and abusive supervision
International Journal of Hospitality Management
·
2021
·
3 authors
58
citations
Unlocking the customer engagement-brand loyalty relationship in tourism social media: The roles of brand attachment and customer trust
Journal of Hospitality and Tourism Management
·
2020
·
3 authors
348
citations
Proactive personality and job crafting in the tourism industry: Does job resourcefulness matter?
Journal of Hospitality and Tourism Management
·
2019
·
2 authors
43
citations
Does work engagement mediate the influence of job resourcefulness on job crafting?
International Journal of Contemporary Hospitality Management
·
2019
·
1 author
78
citations
Job resourcefulness, work engagement and prosocial service behaviors in the hospitality industry
International Journal of Contemporary Hospitality Management
·
2017
·
2 authors
82
citations
Building customer satisfaction with tour leaders: the roles of customer trust, justice perception, and cooperation in group package tours
Asia Pacific Journal of Tourism Research
·
2016
·
4 authors
72
citations
Tour leaders’ job crafting and job outcomes: The moderating role of perceived organizational support
Tourism Management Perspectives
·
2016
·
4 authors
142
citations
Stereotype reduction through humor and accommodation during imagined communication with older adults
Communication Monographs
·
2016
·
4 authors
32
citations
Job crafting and job engagement: The mediating role of person-job fit
International Journal of Hospitality Management
·
2013
·
3 authors
299
citations
Perceptions of Environmental Management and Employee Job Attitudes in Hotel Firms
Journal of Human Resources in Hospitality & Tourism
·
2013
·
3 authors
41
citations
Enhancing Airport Service Quality: A Case Study of Kaohsiung International Airport
Journal of the Eastern Asia Society for transportation studies/Journal of the Eastern Asia Society for Transportation Studies
·
2013
·
3 authors
41
citations
The relationship among interactive justice, leader–member exchange, and workplace friendship
The Social Science Journal
·
2012
·
5 authors
37
citations
The relationship between workplace friendship and perceived job significance
Journal of Management & Organization
·
2012
·
3 authors
43
citations
The relationship between workplace friendship and perceived job significance
Journal of Management & Organization
·
2012
·
3 authors
29
citations
The relationship between bureaucracy and workplace friendship
Social Behavior and Personality An International Journal
·
2009
·
3 authors
·
Open access
35
citations
Available to Promise
International series in management science/operations research/International series in operations research & management science
·
2004
·
3 authors
·
chapter
93
citations
Quantity and Due Date Quoting Available to Promise
Information Systems Frontiers
·
2001
·
3 authors
96
citations