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Pankaj Kumar · Study

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Pankaj Kumar

6 works· latest 2022· 5 institutionscluster: provisionalORCID 0000-0001-7954-0760

h-index5

i105

Citations1,090

Works here6

99

01

18

19

22

Most cited in this library

Attribute-Level Performance, Satisfaction, and Behavioral Intentions over Time: A Consumption-System Approach1999 · 805 citations
Attribute performance and customer satisfaction over time: evidence from two field studies2001 · 134 citations
Impact of quality management systems on firm performance2018 · 122 citations
Production lessening analysis of manufacturing unit in India: Lean Six Sigma perspective2019 · 16 citations
Relationship between Performance Management System (PMS) and Organizational Effectiveness (OE): Manufacturing Enterprises in India2019 · 10 citations

Works

6 shown

Linking Performance Management Systems (PMS) With Organizational Development (OD)

International Journal of Social Ecology and Sustainable Development·2022·1 author

3citations

Production lessening analysis of manufacturing unit in India: Lean Six Sigma perspective

Journal of Project Management·2019·3 authors·Open access

16citations

Relationship between Performance Management System (PMS) and Organizational Effectiveness (OE): Manufacturing Enterprises in India

SSRN Electronic Journal·2019·1 author·preprint·Open access

10citations

Impact of quality management systems on firm performance

International Journal of Quality & Reliability Management·2018·3 authors

122citations

Attribute performance and customer satisfaction over time: evidence from two field studies

Journal of Services Marketing·2001·2 authors·Open access

134citations

Attribute-Level Performance, Satisfaction, and Behavioral Intentions over Time: A Consumption-System Approach

Journal of Marketing·1999·3 authors

805citations