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Eun-Kyong Choi · Study
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Author
Eun-Kyong Choi
21 works
· latest 2025
· 2 institutions
cluster: provisional
ORCID 0009-0004-2342-3409
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16
Citations
1,085
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Most cited in this library
Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic
2021 · 245 citations
Social Media Marketing: Applying the Uses and Gratifications Theory in the Hotel Industry
2015 · 163 citations
Investigating Key Attributes in Experience and Satisfaction of Hotel Customer Using Online Review Data
2019 · 90 citations
Determinants of customer purchase intention toward online food delivery services: The moderating role of usage frequency
2022 · 90 citations
Let’s face it: Are customers ready for facial recognition technology at quick-service restaurants?
2021 · 89 citations
Works
21 shown
Comparative Analysis of Online Hospitality and Tourism Management Master’s Programs as Systems Using the STAR Model
Journal of Hospitality & Tourism Education
·
2025
·
4 authors
0
citations
Exploring customer perceptions of food delivery robots: a value-based model of perceived value, satisfaction, and their impact on behavioral intentions and word-of-mouth
Journal of Hospitality Marketing & Management
·
2025
·
4 authors
25
citations
The impact of customer perceived value on customer satisfaction and loyalty toward the food delivery robot service
Journal of Hospitality and Tourism Technology
·
2023
·
4 authors
39
citations
Hospitality and tourism management student satisfaction with their majors and career readiness amid the COVID-19 pandemic
Journal of Hospitality Leisure Sport & Tourism Education
·
2023
·
5 authors
·
Open access
29
citations
Determinants of customer purchase intention toward online food delivery services: The moderating role of usage frequency
Journal of Hospitality and Tourism Management
·
2022
·
3 authors
90
citations
Promoting hotel upselling: The effect of message appeal and delivery setting on consumer attitude and purchase intention
Journal of Hospitality and Tourism Management
·
2022
·
3 authors
27
citations
Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic
Journal of Hospitality and Tourism Management
·
2021
·
4 authors
·
Open access
245
citations
Understanding vegetarian customers: the effects of restaurant attributes on customer satisfaction and behavioral intentions
Journal of Foodservice Business Research
·
2021
·
4 authors
56
citations
Let’s face it: Are customers ready for facial recognition technology at quick-service restaurants?
International Journal of Hospitality Management
·
2021
·
3 authors
89
citations
Understanding food truck customers: Selection attributes and customer segmentation
International Journal of Hospitality Management
·
2020
·
4 authors
32
citations
Customer Intention to Use Facial Recognition Technology at Quick-Service Restaurants
Ereview of tourism research
·
2020
·
3 authors
·
Open access
20
citations
Investigating Key Attributes in Experience and Satisfaction of Hotel Customer Using Online Review Data
Sustainability
·
2019
·
5 authors
·
Open access
90
citations
Investigating differences in job-related attitudes between full-time and part-time employees in the foodservice industry
International Journal of Contemporary Hospitality Management
·
2018
·
3 authors
33
citations
Employee job satisfaction and customer-oriented behavior: A study of frontline employees in the foodservice industry
Journal of Human Resources in Hospitality & Tourism
·
2017
·
2 authors
45
citations
Effects of Perceived Quality and Perceived Value of Campus Foodservice on Customer Satisfaction: Moderating Role of Gender
Journal of Quality Assurance in Hospitality & Tourism
·
2016
·
2 authors
51
citations
Social Media Marketing: Applying the Uses and Gratifications Theory in the Hotel Industry
Journal of Hospitality Marketing & Management
·
2015
·
4 authors
163
citations
Exploring Internal Marketing Mix and Its Applications in the Foodservice Industry
Culinary Science & Hospitality Research
·
2015
·
3 authors
·
Open access
1
citations
Exploring Customer Experiential Components and the Conceptual Framework of Customer Experience, Customer Satisfaction, and Actual Behavior
Journal of Foodservice Business Research
·
2013
·
2 authors
44
citations
A Study on the Relationships among Training Motivation Factors, Employees' Training Satisfaction, and Job Satisfaction in Foodservice Operations
Culinary Science & Hospitality Research
·
2012
·
3 authors
·
Open access
3
citations
Training Motivational Factors as Predictors of Employees' Training Satisfaction in Foodservice Operation
ScholarWorks@UMassAmherst (University of Massachusetts Amherst)
·
2010
·
3 authors
·
other
·
Open access
3
citations
Research note: "Research Activity at the Annual graduate Student Research Conference in Hospitality & Tourism"
Dialnet (Universidad de la Rioja)
·
2010
·
4 authors
0
citations