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Adrian J Palmer · Study
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Author
Adrian J Palmer
52 works
· latest 2024
· 8 institutions
cluster: provisional
Works
52 shown
When waiting makes sense: How consumer anticipation affects later evaluations
International Journal of Research in Marketing
·
2024
·
3 authors
·
Open access
10
citations
Consumer anticipation as a performative experience
European Journal of Marketing
·
2023
·
3 authors
17
citations
Cakes in plastic: A study of implicit associations of compostable bio-based versus plastic food packaging
Resources Conservation and Recycling
·
2021
·
3 authors
·
Open access
35
citations
Consumer anticipation: antecedents, processes and outcomes
Journal of Marketing Management
·
2019
·
3 authors
·
Open access
48
citations
Sports events and interaction among spectators: examining antecedents of spectators’ value creation
European Sport Management Quarterly
·
2017
·
3 authors
·
Open access
78
citations
The Influence of Buyers’ Time Orientation on Online Shopping Behavior: A Typology
International Journal of Electronic Commerce
·
2017
·
3 authors
·
Open access
34
citations
Brand identification in higher education: A conditional process analysis
Journal of Business Research
·
2016
·
3 authors
·
Open access
89
citations
Enjoyment and social influence: predicting mobile payment adoption
Service Industries Journal
·
2015
·
4 authors
414
citations
The effects of anticipatory emotions on service satisfaction and behavioral intention
Journal of Services Marketing
·
2014
·
2 authors
96
citations
The contribution of implicit cognition to the Theory of Reasoned Action Model: a study of food preferences
Journal of Marketing Management
·
2014
·
2 authors
37
citations
Consumers' evaluations of ecological packaging – Rational and emotional approaches
Journal of Environmental Psychology
·
2013
·
4 authors
389
citations
The effects of residents' social identity and involvement on their advocacy of incoming tourism
Tourism Management
·
2013
·
3 authors
214
citations
Predicting young consumers' take up of mobile banking services
International Journal of Bank Marketing
·
2010
·
3 authors
640
citations
Customer experience management: a critical review of an emerging idea
Journal of Services Marketing
·
2010
·
1 author
501
citations
An experiential, social network‐based approach to direct marketing
Direct Marketing An International Journal
·
2009
·
2 authors
285
citations
A journey into the unknown; taking the fear out of structural equation modeling with AMOS for the first-time user
The Marketing Review
·
2008
·
3 authors
148
citations
The role of emotion in explaining consumer satisfaction and future behavioural intention
Journal of Services Marketing
·
2008
·
3 authors
290
citations
Variable pricing through revenue management: a critical evaluation of affective outcomes
Management Research News
·
2008
·
2 authors
17
citations
Experiential values over time – a comparison of measures of satisfaction and emotion
Journal of Marketing Management
·
2008
·
2 authors
55
citations
Quality convergence in airline co‐brand alliances
Managing Service Quality
·
2008
·
2 authors
45
citations
Cognitive dissonance and the stability of service quality perceptions
Journal of Services Marketing
·
2004
·
2 authors
98
citations
Wine Production and Tourism
Cornell Hotel and Restaurant Administration Quarterly
·
2004
·
2 authors
94
citations
Importance‐performance analysis: a useful tool for directing continuous quality improvement in higher education
Quality Assurance in Education
·
2004
·
2 authors
497
citations
Service in the restaurant industry: an American and Irish comparison of service failures and recovery strategies
International Journal of Hospitality Management
·
2003
·
4 authors
123
citations
An exploratory study of the effects of experience on consumer perceptions of the service quality construct
Managing Service Quality
·
2003
·
2 authors
103
citations
The effects of perceptual processes on the measurement of service quality
Journal of Services Marketing
·
2003
·
2 authors
64
citations
Introduction to Marketing: Theory and Practice
·
2003
·
1 author
118
citations
Wine production as a service experience – the effects of service quality on wine sales
Journal of Services Marketing
·
2002
·
3 authors
193
citations
The Social Construction of New Marketing Paradigms: The Influence of Personal Perspective
Journal of Marketing Management
·
2002
·
2 authors
78
citations
The Evolution of an Idea
Journal of Relationship Marketing
·
2002
·
1 author
93
citations
Cooperative marketing associations: an investigation into the causes of effectiveness
Journal of Strategic Marketing
·
2002
·
1 author
65
citations
Survey timing and consumer perceptions of service quality: an overview of empirical evidence
Managing Service Quality
·
2001
·
2 authors
60
citations
Equity and repurchase intention following service failure
Journal of Services Marketing
·
2000
·
3 authors
218
citations
The role of electronic commerce in creating virtual tourism destination marketing organisations
International Journal of Contemporary Hospitality Management
·
2000
·
2 authors
146
citations
Co‐operation and competition: a Darwinian synthesis of relationship marketing
European Journal of Marketing
·
2000
·
1 author
95
citations
A structural analysis of hotel sector loyalty programmes
International Journal of Contemporary Hospitality Management
·
2000
·
3 authors
87
citations
Influences on loyalty programme effectiveness: a conceptual framework and case study investigation
Journal of Strategic Marketing
·
2000
·
3 authors
45
citations
Principles of marketing
Oxford University Press eBooks
·
2000
·
1 author
·
book
42
citations
Trust, ethics and relationship satisfaction
International Journal of Bank Marketing
·
1998
·
3 authors
261
citations
Service failure and loyalty: an exploratory empirical study of airline customers
Journal of Services Marketing
·
1998
·
2 authors
265
citations
Defining relationship marketing: an international perspective
Management Decision
·
1997
·
1 author
72
citations
Integrating brand development and relationship marketing
Journal of Retailing and Consumer Services
·
1996
·
1 author
42
citations
Relationship marketing: a universal paradigm or management fad?
The Learning Organization
·
1996
·
1 author
98
citations
Linking external and internal relationship building in networks of public and private sector organizations: a case study
International Journal of Public Sector Management
·
1996
·
1 author
53
citations
The effects of gender on the development of relationships between clients and financial advisers
International Journal of Bank Marketing
·
1995
·
2 authors
66
citations
Services Marketing: Principles and Practice
·
1995
·
2 authors
·
book
72
citations
Tourism destination marketing alliances
Annals of Tourism Research
·
1995
·
2 authors
337
citations
Relationship marketing: Local implementation of a universal concept
International Business Review
·
1995
·
1 author
41
citations
Using Neural Network Analysis to Evaluate Buyer‐Seller Relationships
European Journal of Marketing
·
1994
·
3 authors
296
citations
Relationship marketing: Back to basics?
Journal of Marketing Management
·
1994
·
1 author
79
citations
Buyer‐seller relationships: A conceptual model and empirical investigation
Journal of Marketing Management
·
1994
·
2 authors
204
citations
Principles of Services Marketing
·
1994
·
1 author
327
citations