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Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Chris Y. Shao · Study

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Chris Y. Shao

2 works· latest 2014· 2 institutionscluster: provisional

h-index2

i101

Citations218

Works here2

02

14

Most cited in this library

The effects of appropriateness of service contact personnel dress on customer expectations of service quality and purchase intention2002 · 209 citations
Factors Influencing the Impact of Sales Training: Test of a Model2014 · 9 citations

Works

2 shown

Factors Influencing the Impact of Sales Training: Test of a Model

International Journal of Marketing Studies·2014·4 authors·Open access

9citations

The effects of appropriateness of service contact personnel dress on customer expectations of service quality and purchase intention

Journal of Business Research·2002·3 authors

209citations