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Russel L. Thompson · Study
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Author
Russel L. Thompson
6 works
· latest 2002
· 1 institutions
cluster: provisional
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2,713
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Most cited in this library
A Meta-Analysis of Response Rates in Web- or Internet-Based Surveys
2000 · 2,397 citations
Score Reliability in Webor Internet-Based Surveys: Unnumbered Graphic Rating Scales versus Likert-Type Scales
2001 · 122 citations
Reliability and Structure of LibQUAL+ Scores: Measuring Perceived Library Service Quality
2002 · 72 citations
LibQUAL+: Service Quality Assessment in Research Libraries
2001 · 67 citations
The Search for New Measures: The ARL LibQUAL+Project--A Preliminary Report
2001 · 54 citations
Works
6 shown
Reliability and Structure of LibQUAL+ Scores: Measuring Perceived Library Service Quality
portal Libraries and the Academy
·
2002
·
2 authors
72
citations
LibQUAL+[TM]: A Methodological Suite; Reliability and Structure of LibQUAL+[TM] Scores: Measuring Perceived Library Service Quality; Score Norms for Improving Library Service Quality: A LibQUAL+[TM] Study; ARL Index and Other Validity Correlates of LibQUAL+[TM] Scores.
portal Libraries and the Academy
·
2002
·
4 authors
1
citations
Score Reliability in Webor Internet-Based Surveys: Unnumbered Graphic Rating Scales versus Likert-Type Scales
Educational and Psychological Measurement
·
2001
·
3 authors
122
citations
LibQUAL+: Service Quality Assessment in Research Libraries
IFLA Journal
·
2001
·
3 authors
67
citations
The Search for New Measures: The ARL LibQUAL+Project--A Preliminary Report
portal Libraries and the Academy
·
2001
·
3 authors
54
citations
A Meta-Analysis of Response Rates in Web- or Internet-Based Surveys
Educational and Psychological Measurement
·
2000
·
3 authors
·
review
2,397
citations