SZodixStudyAcademic Library

Dashboard Shelves Open access My library Inbox Notes Write Learn Alerts

More

Ask your library Notifications Quick cite Review

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Karen Norman Kennedy · Study

Home/Author

Karen Norman Kennedy

11 works· latest 2011· 3 institutionscluster: provisional

h-index11

i1011

Citations1,071

Works here11

96

01

02

03

04

08

11

Most cited in this library

Implementing a Customer Orientation: Extension of Theory and Application2003 · 286 citations
Customer Mind-Set of Employees throughout the Organization2002 · 153 citations
Enriching Our Understanding of Student Team Effectiveness2002 · 127 citations
From prisoners to apostles: a typology of repeat buyers and loyal customers in service businesses2002 · 124 citations
What are the Characteristics of an Effective Sales Manager? an Exploratory Study Comparing Salesperson and Sales Manager Perspectives2008 · 93 citations

Works

11 shown

A Global Perspective on the Current State of Sales Education in the College Curriculum

Journal of Personal Selling and Sales Management·2011·2 authors

71citations

What are the Characteristics of an Effective Sales Manager? an Exploratory Study Comparing Salesperson and Sales Manager Perspectives

Journal of Personal Selling and Sales Management·2008·3 authors

93citations

Buyer‐seller relationships and information sources in an e‐commerce world

Journal of Business and Industrial Marketing·2004·2 authors

62citations

Web-Based Cases in Strategic Marketing

Journal of Marketing Education·2003·3 authors

30citations

Implementing a Customer Orientation: Extension of Theory and Application

Journal of Marketing·2003·3 authors

286citations

Understanding sales manager effectiveness

Industrial Marketing Management·2002·3 authors

85citations

Enriching Our Understanding of Student Team Effectiveness

Journal of Marketing Education·2002·3 authors

127citations

From prisoners to apostles: a typology of repeat buyers and loyal customers in service businesses

Journal of Services Marketing·2002·2 authors

124citations

Customer Mind-Set of Employees throughout the Organization

Journal of the Academy of Marketing Science·2002·3 authors

153citations

Descriptive and Predictive Analyses of Industrial Buyers' Use of Online Information for Purchasing

Journal of Personal Selling and Sales Management·2001·2 authors

29citations

Integrating Quality Improvement Tenets into the Marketing Curriculum

Journal of Marketing Education·1996·4 authors

11citations