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Shari S. C. Shang · Study
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Author
Shari S. C. Shang
10 works
· latest 2016
· 2 institutions
cluster: provisional
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Citations
1,642
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Most cited in this library
Assessing and managing the benefits of enterprise systems: the business manager's perspective
2002 · 762 citations
A Comprehensive Framework for Classifying the Benefits of ERP Systems
2000 · 403 citations
Understanding Web 2.0 service models: A knowledge-creating perspective
2011 · 133 citations
Field effects of social media platforms on information-sharing continuance: Do reach and richness matter?
2016 · 95 citations
Service innovation through dynamic knowledge management
2009 · 77 citations
Works
10 shown
Field effects of social media platforms on information-sharing continuance: Do reach and richness matter?
Information & Management
·
2016
·
3 authors
95
citations
Understanding Web 2.0 service models: A knowledge-creating perspective
Information & Management
·
2011
·
4 authors
133
citations
Dual strategy for managing user resistance with business integration systems
Behaviour and Information Technology
·
2011
·
1 author
23
citations
Barriers to Implementing ITIL-A Multi-Case Study on the Service-based Industry
Contemporary Management Research
·
2010
·
2 authors
·
Open access
38
citations
Service innovation through dynamic knowledge management
Industrial Management & Data Systems
·
2009
·
3 authors
77
citations
Managing process deficiencies with enterprise systems
Business Process Management Journal
·
2007
·
2 authors
50
citations
Managing User Resistance in Enterprise Systems Implementation
Journal of the Association for Information Systems
·
2004
·
2 authors
24
citations
A Comprehensive Framework for Assessing and Managing the Benefits of Enterprise Systems: The Business Manager's Perspective
Cambridge University Press eBooks
·
2003
·
2 authors
·
chapter
37
citations
Assessing and managing the benefits of enterprise systems: the business manager's perspective
Information Systems Journal
·
2002
·
2 authors
762
citations
A Comprehensive Framework for Classifying the Benefits of ERP Systems
·
2000
·
2 authors
403
citations