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Ming Zhao · Study
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Author
Ming Zhao
2 works
· latest 2015
· 1 institutions
cluster: provisional
ORCID 0009-0000-5361-0361
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Citations
87
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Most cited in this library
An Empirical Study of the Volkswagen Crisis in China: Customers’ Information Processing and Behavioral Intentions
2015 · 65 citations
The effects of firm actions on customers’ responses to product recall crises: analyzing an automobile recall in China
2014 · 22 citations
Works
2 shown
An Empirical Study of the Volkswagen Crisis in China: Customers’ Information Processing and Behavioral Intentions
Risk Analysis
·
2015
·
5 authors
65
citations
The effects of firm actions on customers’ responses to product recall crises: analyzing an automobile recall in China
Journal of Risk Research
·
2014
·
4 authors
22
citations