References

• 1997The Knowledge-creating company: How Japanese companies create the dynamics of innovation13,156 cited
• 1998Working knowledge: how organizations manage what they know10,801 cited
• 2001Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,210,140 cited
• 1993Real World Research: A Resource for Social Scientists and Practitioner-Researchers6,223 cited
• 2001A systems thinking framework for knowledge management521 cited
• 2007Knowledge management in the hospitality industry: A review of empirical research320 cited
• 2001The knowledge management spectrum – understanding the KM landscape281 cited
• 2005Critical factors in adopting a knowledge management system for the pharmaceutical industry271 cited
• 1999Organisational factors and knowledge management within large marketing departments: an empirical study240 cited
• 2008Do SMEs do Knowledge Management?238 cited
• 2000Designing a knowledge management performance framework196 cited
• 2003Description and analysis of existing knowledge management frameworks185 cited
• 2006Survey of knowledge management practices in Indian manufacturing industries128 cited
• 1996Controlling the bureaucracy: institutional constraints in theory and practice125 cited