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A Model for Evaluating Information Center Success

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References

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1982Management considerations for an Information Center102 cited
1987Successful Implementation of End-User Computing

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59 cited

1985Information Centers: A Survey of Services, Decisions, Problems, and Successes55 cited

Cited by

2003A Taxonomy of Antecedents of Information Systems Success: Variable Analysis Studies159 cited
2003A service quality framework for Web-based information systems63 cited
1993Success measures for information systems strategic planning45 cited
2008SERVCESS: A Parsimonious Instrument to Measure Service Quality and Information System Success40 cited
1999Empirically Testing the Relationship Between End‐User Computing Problems and Information Center Success Factors38 cited
2007Key success/failure factors and their impacts on system performance of web-based project management systems in construction33 cited
1994Exploring the relationship between IC success and company performance28 cited
2021What’s going on in my mind? The effects of cognitive differences on buying impulsiveness, cognitive dissonance, and price consciousness22 cited
2008Information systems success and technology acceptance within a government organization.21 cited
2012What makes human resource information successful? Managers' perceptions of attributes for successful human resource information21 cited
2000A model of end user attitudes and intentions toward alternative sources of support19 cited
1996Assessing the Impact of Information Centers on End-User Computing and Company Performance16 cited
2021Quality factors and performance outcome of cloud-based marketing system14 cited