21st Century Logistics: Making Supply chain Integration a Reality

Abstract

This book is presented for managers who have embarked along the road to logistical and supply chain excellence but have not yet realized its full benefits. The book presents a framework to help recognize and overcome common obstacles that undermine both internal and external integration of value-added logistical operations. Integration is an essential element for providing maximum value to end-customers. The book provides a narrative interpretation of empirical research that identifies critical areas of integration needed to boost supply chain effectiveness. A research-based methodology and diagnostic assessment software is also presented in the book. These aid provide a framework for facilitating improved integrative management among internal business unit and corporate operations, external material and service suppliers as well as customers.

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