The IT Outsourcing Guide

Abstract

From the Publisher: The IT Outsourcing Guide provides invaluable, practical advice both guide the novice and inform the veteran on effectively navigate through the IT outsourcing minefield once they have decided this is the route their business needs take.Advance praise for The IT Outsourcing Guide: A well researched and refreshingly practical look at and where outsourcing might assist modern business harness the power of IT - written in an articulate and engaging style. —Peter Hine - International Data Corporation If your organisation has already decided outsource some or all information technology, Aalders Guide IT Outsourcing provides a vital how to toolkit. Aalders has assembled a set of IT outsourcing templates, checklists, and success criteria for which consultants would charge customers thousands of dollars. This book is recommended any manager who wants quickly understand make IT outsourcing work. —Mary Lacity, Associate Professor of MIS, University of Missouri, St. Louis, USA Rob Aalders has provided a strong practical framework for going about IT outsourcing. Along the way he provides many insights into the do's and don'ts. The book draws upon considerable experience, and it shows. Clear and accessible, it's a real handbook for the practitioner. —Leslie Willcocks, Arthur Andersen Professor of Information Management and E-Business, Warwick Business School, UK The outsourcing of IT is currently a 'hot topic' internationally and yet guidebooks on how, rather than whether or not implement this difficult process are rare, despite the serious consequences of mistakes: the costs of switching back an in-house operation are emotionally, publicly and financially high. In this practical guide, Aalders puts forward an approach which is top-down and leads form buisness goals through contracting ongoing management, and includes contributions from key employees of large international companies such as: Commonwealth Bank, Royal Sun Alliance, Booz-Allen Hamilton, Consulting Group and IDC. Pioneering in the field as one of the first texts on implement IT outsourcing, this is a valuable resource for anyone involved in any part or stage of the information technology outsourcing process. You have decided that your business needs outsource its IT requirements - this book will show you how. It: * aims at both sides of the outsourcing divide - the host company doing the outsourcing as well as the service provider * provides useful information for all those involved in the outsourcing of IT - auditors, lawyers and contractors as well as managers, technical staff, consulting groups and independent IT consultants * details step-by-step guidance on undertake or restructure an outsourcing agreement Author Biography: ROB AALDERS has held senior strategic and line management positions in a variety of companies in Europe, Australia and Asia during 25 years in the IT industry. His strength lies in his ability devise strategic plans for organisations and define they should be implemented. Aalders has carried out assignments for multinational and governmental agencies including Australia Post, QANTAS, the National Rail Corporation and the Hong Kong Transport Department and has gained line management experience, mostly in the transportation sector, which gives a business focus and practical orientation his strategic studies. Consulting Group is a leading management, systems and technology consulting firm, with a unique combination of these capabilities. Established almost 60 years ago, and operating worldwide from over 40 offices in more than 20 countries, draws on the knowledge and experience of some 3,700 people, whose skills span the initial generation of ideas and insights all the way through detailed implementation. works with clients improve performance, mobilise human resources and deliver change effectively, including managing major projects, and designing and implementing enterprise-wide systems and full e-business solutions. We are proud that our clients say, PA makes it happen.

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