e-Government Website Accessibility: In-Depth Evaluation of Saudi Arabia and Oman

Abdulmohsen N. Abanumy · Ali Hamad Al-Badi · Pam J. Mayhew

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Digital Accessibility for Disabilities E-Government and Public Services Usability and User Interface Design

Abstract

This paper explores three main areas, firstly, website accessibility guidelines; secondly, website accessibility tools and finally the implication of human factors in the process of implementing successful e-Government websites. It investigates the issues that make a website accessible and explores the importance placed on web usability and accessibility with respect to e-Government websites. It briefly examines accessibility guidelines, evaluation methods and analysis tools. It then evaluates the web accessibility of e-Government websites of Saudi Arabia and Oman by adapting the ‘W3C Web Content Accessibility Guidelines’. Finally, it presents recommendations for improvement of e-Government website accessibility.

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2001Web content accessibility guidelines 1.0

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