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Continuous improvement competence, employee creativity, and new service development performance: A frontline employee perspective
16 references·16 citing·39 second hopsampled
Continuous improvement competence, employee creativity, and new service development performance: A frontline employee perspective (2015)Continuous improvement competence, employ…The paradox of intragroup conflict: A meta-analysis. (2011)The paradox of intragroup con…Employee Learning Orientation, Transformational Leadership, and Employee Creativity: The Mediating Role of Employee Creative Self-Efficacy (2009)Employee Learning Orientation…Dynamic capabilities: A review and research agenda (2007)Dynamic capabilities: A revie…What leaders need to know: A review of social and contextual factors that can foster or hinder creativity (2004)What leaders need to know: A …Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…CREATIVE SELF-EFFICACY: ITS POTENTIAL ANTECEDENTS AND RELATIONSHIP TO CREATIVE PERFORMANCE. (2002)CREATIVE SELF-EFFICACY: ITS P…Structural equation modeling with AMOS: basic concepts, applications, and programming (2000)Structural equation modeling …PDMA Research on New Product Development Practices: Updating Trends and Benchmarking Best Practices (1997)PDMA Research on New Product …EMPLOYEE CREATIVITY: PERSONAL AND CONTEXTUAL FACTORS AT WORK. (1996)EMPLOYEE CREATIVITY: PERSONAL…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Assessing Construct Validity in Organizational Research (1991)Assessing Construct Validity …Delivering quality service: balancing customer perceptions and expectations (1990)Delivering quality service: b…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Aggregation bias in estimates of perceptual agreement. (1982)Aggregation bias in estimates…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Coupling Artificial Intelligence Capability and Strategic Agility for Enhanced Product and Service Creativity (2024)Coupling Artificial Intellige…Psychological empowerment and creative performance: Mediating role of thriving and moderating role of competitive psychological climate (2023)Psychological empowerment and…Fostering green service innovation perceptions through green entrepreneurial orientation: the roles of employee green creativity and customer involvement (2022)Fostering green service innov…Fostering green product innovation through green entrepreneurial orientation: The roles of employee green creativity, green role identity, and organizational transactive memory system (2022)Fostering green product innov…Service innovation management in a modern economy: Insights on the interplay between firms’ innovative culture and project-level success factors (2021)Service innovation management…Hotel frontline service employees’ creativity and customer-oriented boundary-spanning behaviors: The effects of role stress and proactive personality (2021)Hotel frontline service emplo…Training, employee involvement and continuous improvement – the moderating effect of a common improvement method (2020)Training, employee involvemen…Perceived organizational customer orientation and frontline employees' innovative behaviors: exploring the role of empowerment and supervisory fairness (2020)Perceived organizational cust…Analysis of Leader Effectiveness in Organization and Knowledge Sharing Behavior on Employees and Organization (2020)Analysis of Leader Effectiven…The effects of leadership style on service quality: enrichment or depletion of innovation behaviour and job standardisation (2019)The effects of leadership sty…Good problem solvers? Leveraging knowledge sharing mechanisms and management support (2019)Good problem solvers? Leverag…Corporate responsibility for employees and service innovation performance in manufacturing transformation (2019)Corporate responsibility for …How Does Transformational Leadership Promote Innovation in Construction? The Mediating Role of Innovation Climate and the Multilevel Moderation Role of Project Requirements (2018)How Does Transformational Lea…The influence of individual readiness for change dimensions on quality management implementation in Algerian manufacturing organisations (2016)The influence of individual r…Frontline employees' participation in service innovation implementation: The role of perceived external reputation (2016)Frontline employees' particip…Being close or being happy? The relative impact of work relationship and job satisfaction on service quality (2015)Being close or being happy? T…Absorptive Capacity: A New Perspective on Learning and Innovation (1990)What are dynamic capabilities and are they a useful construct in strategic management? (2009)Supply chain resilience: definition, review and theoretical foundations for further study (2015)Quo Vadis, Dynamic Capabilities? A Content-Analytic Review of the Current State of Knowledge and Recommendations for Future Research (2018)Organization and environment (1967)Structural Equations with Latent Variables. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 2000Structural equation modeling with AMOS: basic concepts, applications, and programming17,968 cited
  • 1991Assessing Construct Validity in Organizational Research6,615 cited
  • 1990Delivering quality service: balancing customer perceptions and expectations3,870 cited
  • 1996EMPLOYEE CREATIVITY: PERSONAL AND CONTEXTUAL FACTORS AT WORK.3,745 cited
  • 2007Dynamic capabilities: A review and research agenda2,819 cited
  • 2002CREATIVE SELF-EFFICACY: ITS POTENTIAL ANTECEDENTS AND RELATIONSHIP TO CREATIVE PERFORMANCE.2,778 cited
  • 1982Aggregation bias in estimates of perceptual agreement.2,139 cited
  • 2009Employee Learning Orientation, Transformational Leadership, and Employee Creativity: The Mediating Role of Employee Creative Self-Efficacy1,914 cited
  • 2004What leaders need to know: A review of social and contextual factors that can foster or hinder creativity

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1,806 cited
  • 1997PDMA Research on New Product Development Practices: Updating Trends and Benchmarking Best Practices1,490 cited
  • 2011The paradox of intragroup conflict: A meta-analysis.1,194 cited
  • Cited by

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    • 2018How Does Transformational Leadership Promote Innovation in Construction? The Mediating Role of Innovation Climate and the Multilevel Moderation Role of Project Requirements100 cited
    • 2020Training, employee involvement and continuous improvement – the moderating effect of a common improvement method92 cited
    • 2022Fostering green product innovation through green entrepreneurial orientation: The roles of employee green creativity, green role identity, and organizational transactive memory system81 cited
    • 2016The influence of individual readiness for change dimensions on quality management implementation in Algerian manufacturing organisations67 cited
    • 2016Frontline employees' participation in service innovation implementation: The role of perceived external reputation63 cited
    • 2021Hotel frontline service employees’ creativity and customer-oriented boundary-spanning behaviors: The effects of role stress and proactive personality58 cited
    • 2021Service innovation management in a modern economy: Insights on the interplay between firms’ innovative culture and project-level success factors57 cited
    • 2023Psychological empowerment and creative performance: Mediating role of thriving and moderating role of competitive psychological climate50 cited
    • 2019Good problem solvers? Leveraging knowledge sharing mechanisms and management support34 cited
    • 2019The effects of leadership style on service quality: enrichment or depletion of innovation behaviour and job standardisation30 cited
    • 2019Corporate responsibility for employees and service innovation performance in manufacturing transformation30 cited
    • 2015Being close or being happy? The relative impact of work relationship and job satisfaction on service quality30 cited
    • 2020Perceived organizational customer orientation and frontline employees' innovative behaviors: exploring the role of empowerment and supervisory fairness27 cited