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Leveraging processes for strategic advantage
0 references·16 citing·49 second hop
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  • 1997The Human Organization575 cited
  • 2009Exploring process management: are there any widespread models and definitions?94 cited
  • 1997Integrating contemporary strategic management perspectives71 cited
  • 1996Broadening visions of business process re-engineering51 cited
  • 2009Managing business processes through outsourcing: a strategic partnering perspective49 cited
  • 2015Análise sobre os conceitos e práticas de Gestão por Processos: revisão sistemática e bibliometria45 cited
  • 1997Getting quality the old-fashioned way : self confirming attributions in the dynamics of process improvement43 cited
  • 2018Paradigms in business process management specifications: a critical overview42 cited
  • 2018Leveraging customer knowledge to enhance process innovation42 cited
  • 2003Public sector enterprise resource planning37 cited
  • 2009Lean management practices in the pharmaceutical industry36 cited
  • 2004A Composite Model of Product Development Effectiveness: Application to Services35 cited
  • 2006Towards a better understanding of process documentation34 cited
  • 2009Building winning relationships in business process outsourcing services33 cited

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  • 1998Gender Differences and Managerial Competencies33 cited
  • 2010Development and testing of a business process orientation model to improve employee and organizational performance32 cited