Multi-dimensional stakeholder analysis : a methodology applied to Australian capital city airports

Abstract

It is now well recognized that stakeholder engagement practices require an initial identification stage, before strategies and polices can be developed and employed. This thesis adopts a novel methodological approach which integrates three different perspectives on stakeholder analysis – salience analysis, frame of reference analysis and network analysis – into a multi-perspective framework. This completely new approach to stakeholder analysis, radically extends the fundamental understanding of how stakeholders and problem owners relate to each other within the stakeholder arena. The multi-dimensional stakeholder analysis approach allows the initial problem space to be recast into a more nuanced understanding of the presented problems.

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