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Excellence in Government: Total Quality Management in the 1990s · Study

BookExcellence in Government: Total Quality Management in the 1990s

David K. Carr1990

Book1990

Excellence in Government: Total Quality Management in the 1990s

David K. Carr · Ian D. Littman

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Public Policy and Administration Research Public Administration in Developing Nations Management Systems and Quality Improvement

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2002E‐government: a new route to public sector quality 2001Grounded theory methodology and practitioner reflexivity in TQM research 2008The relationship between Business Excellence and Performance – An empirical study using Kanji's Leadership Excellence Model 1997Adapting service quality concepts to academic libraries 1997An Empirical Investigation into the Validity of SERVQUAL in the Public Sector 2018Municipal Management Tools from 1976 to 1993 2011The adoption of excellence models through cultural and social adaptations: An empirical study of critical success factors and a proposed model 1994The New Job of the Federal Executive

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Year1990

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Published1990-01-01

Languageen

Citations79

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ShelfPublic Policy and Administration Research

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openalex_workW1481219509

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