Impacts of company size and culture on quality management practices in manufacturing organisations

Abstract

Purpose The purpose of this paper is to investigate the impacts of company sizes and culture on quality management practices (QMP) in manufacturing organisations based in Trinidad and Tobago (T&T). Design/methodology/approach Empirical data were collected via a questionnaire survey, and 65 manufacturers in four different sizes were studied. The analysis of survey data was performed with the aid of SPSS. Findings The study signified five core dimensions of culture that would facilitate QMP implementation, and their relative importance would be dependent on varying company size. Organisation size appears to affect only the culture dimension of Low Power Distance. Research limitations/implications This research has its limitations due to the fact that the samples were selected manufacturers with varying sizes in T&T. Direct measurements of the impacts of varying company size on culture and QMP were not included in the study. Originality/value The findings provided some insights in diagnosing the cultural dimensions and in developing quality culture in manufacturing organisations of T&T.

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