Organizing for Mindfulness

Abstract

The increasingly complex and volatile nature of organizational environments and technologies exposes many organizations to unexpected, unpredictable, and uncertain vulnerabilities. A growing stream of organization theory proposes that the capability to adapt flexibly in real time results from organizing processes that foster collective mindfulness. Collective mindfulness encompasses rich awareness of discriminatory detail coupled with wise action that enables organizations to more quickly sense and manage complex, ill-structured contingencies. In this chapter, we review the literature on collective mindfulness, particularly, the organizing processes through which mindfulness is achieved. We begin by examining its conceptual origin in research on high reliability organizations, review some recent empirical research, and explore how mindful organizing integrates Western and Eastern conceptions. We end by proposing avenues for future research.

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