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• 2003Indicators of constructivist principles in internet-based courses122 cited
• 2001Examining the reflective outcomes of asynchronous computer-mediated communication on inservice teacher development118 cited
• 2003Enhancing Mutual Understanding in Synchronous Computer-Mediated Communication by Training98 cited
• 2014Video call or chat? Negotiation of meaning and issues of face in telecollaboration66 cited
• 2008Aspects of sequential organization in text message exchange64 cited
• 2003CONVERSATION ANALYSIS FOR EDUCATIONAL TECHNOLOGISTS: THEORETICAL AND METHODOLOGICAL ISSUES FOR RESEARCHING THE STRUCTURES, PROCESSES, AND MEANING OF ON-LINE TALK64 cited
• 2001Discourse ok revisited: default organization in verbal interaction63 cited
• 2005The Role of Asynchronous Computer Mediated Communication on Enhancing Cultural Awareness61 cited
• 2008Gender and sexual identity authentication in language use: the case of chat rooms49 cited
• 2021How Does Employee Infusion Use of CRM Systems Drive Customer Satisfaction? Mechanism Differences Between Face-to-Face and Virtual Channels41 cited
• 2005Knowledge work in nursing and midwifery: An evaluation through computer-mediated communication38 cited
• 2001Non-face-to face international business negotiation: how is national culture reflected in this medium36 cited
• 2010Effects of face-to-face versus chat communication on performance in a collaborative inquiry modeling task