This chapter illustrates the destructive potential of interruptions in safety-critical environments. Interruptions are pervasive in our everyday work environments. The interruptions are considered as a form of multiple task management in the literature, but are considered different than distractions, multitasking, or task-switching. The impact that interruptions have on performance has been measured in a number of ways. The chapter discusses the impact on time to complete the primary task, errors, and overall quality. The theories of Interrupted Task Performance make predictions about how individual features of tasks are likely to affect task performance. The deleterious effects associated with interruptions, disruptions, and distractions come in many different shapes and sizes. The prevalence of interruptions in everyday environments, coupled with their disruptive nature, continues to grow, especially due to the increased use of technology in our lives.
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