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An investigation of Chinese consumers' outshopping motives from a culture perspective
16 references·16 citing·37 second hopsampled
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(1990)Cultural psychology – what is…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Consumer Ethnocentrism: Construction and Validation of the CETSCALE (1987)Consumer Ethnocentrism: Const…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Cultural motives affecting tea purchase behavior under two usage situations in China: a study of renqing, mianzi, collectivism, and man-nature unity culture (2021)Cultural motives affecting te…The role of relationship quality and loyalty program in tourism shopping: a multilevel investigation (2020)The role of relationship qual…Understanding Consumers’ Loyalty to an Online Outshopping Platform: The Role of Social Capital and Perceived Value (2019)Understanding Consumers’ Loya…Influence of culture, price perception and mall promotions on Indian consumers’ commitment towards malls (2019)Influence of culture, price p…Examining pre-purchase intention and post-purchase consequences of international online outshopping (IOO): The moderating effect of E-tailer's country image (2019)Examining pre-purchase intent…Factors affecting Taiwanese consumers’ responses toward pop-up retail (2017)Factors affecting Taiwanese c…Tourist Shoppers’ Evaluation of Retail Service: A Study of Cross-Border Versus International Outshoppers (2015)Tourist Shoppers’ Evaluation …Antecedents to local store loyalty: influence of culture, cosmopolitanism and price (2015)Antecedents to local store lo…Money Attitudes, Materialism, and Compulsiveness: Scale Development and Validation (2014)Money Attitudes, Materialism,…Trust in customer‐salesperson relationship in China's retail sector (2013)Trust in customer‐salesperson…Retail service quality in small retail sector: the Indian experience (2013)Retail service quality in sma…Legitimate vs illegitimate: the luxury supply chain and its doppelganger (2013)Legitimate vs illegitimate: t…Moderating effect of age and gender on consumer style inventory in predicting Indian consumers’ local retailer loyalty (2012)Moderating effect of age and …Influence of collective self esteem on fashion clothing involvement among Indian women (2012)Influence of collective self …Examining Consumer Ethnocentrism amongst Jordanians from an Ethnic Group Perspective (2012)Examining Consumer Ethnocentr…Influence of consumers’ susceptibility to interpersonal influence, collective self-esteem and age on fashion clothing involvement: A study on Indian consumers (2011)Influence of consumers’ susce…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Evolving to a New Dominant Logic for Marketing (2003)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Structural equation modeling in practice: A review and recommended two-step approach. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2020Modernity and Self-Identity: Self and Society in the Late Modern Age13,417 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1987Consumer Ethnocentrism: Construction and Validation of the CETSCALE2,991 cited
  • 1992Marketing Services: Competing Through Quality2,178 cited
  • 1990Service management and marketing: managing the moments of truth in service competition1,899 cited
  • 1999A review and meta-analysis of country-of-origin research1,603 cited
  • 1998The Animosity Model of Foreign Product Purchase: An Empirical Test in the People's Republic of China1,545 cited
  • 1997Customer Satisfaction, Productivity, and Profitability: Differences Between Goods and Services1,380 cited
  • 1990Cultural psychology – what is it?1,079 cited
  • 1994Consumer Ethnocentrism: A Test of Antecedents and Moderators961 cited
  • 1995A Meta-Analysis of Country-of-Origin Effects952 cited
  • 1995Consumer ethnocentrism: A test of antecedents and moderators827 cited
  • 1990The Impact of Services versus Goods on Consumers' Assessment of Perceived Risk and Variability

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811 cited
  • 2004Bridging Differences: Effective Intergroup Communication733 cited
  • Cited by

    • 2012Influence of collective self esteem on fashion clothing involvement among Indian women59 cited
    • 2013Trust in customer‐salesperson relationship in China's retail sector51 cited
    • 2015Tourist Shoppers’ Evaluation of Retail Service: A Study of Cross-Border Versus International Outshoppers45 cited
    • 2014Money Attitudes, Materialism, and Compulsiveness: Scale Development and Validation43 cited
    • 2015Antecedents to local store loyalty: influence of culture, cosmopolitanism and price43 cited
    • 2019Influence of culture, price perception and mall promotions on Indian consumers’ commitment towards malls35 cited
    • 2013Retail service quality in small retail sector: the Indian experience34 cited
    • 2011Influence of consumers’ susceptibility to interpersonal influence, collective self-esteem and age on fashion clothing involvement: A study on Indian consumers34 cited
    • 2020The role of relationship quality and loyalty program in tourism shopping: a multilevel investigation33 cited
    • 2019Examining pre-purchase intention and post-purchase consequences of international online outshopping (IOO): The moderating effect of E-tailer's country image32 cited
    • 2012Examining Consumer Ethnocentrism amongst Jordanians from an Ethnic Group Perspective29 cited
    • 2013Legitimate vs illegitimate: the luxury supply chain and its doppelganger27 cited
    • 2012Moderating effect of age and gender on consumer style inventory in predicting Indian consumers’ local retailer loyalty25 cited
    • 2019Understanding Consumers’ Loyalty to an Online Outshopping Platform: The Role of Social Capital and Perceived Value24 cited
    • 2017Factors affecting Taiwanese consumers’ responses toward pop-up retail23 cited
    • 2021Cultural motives affecting tea purchase behavior under two usage situations in China: a study of renqing, mianzi, collectivism, and man-nature unity culture22 cited