The Role of Electronic Commerce in improving Supply Chain Performance

Abstract

In the electronic commerce era the winds of change are unavoidable in the SC (supply chain) domain and issues related to its architecture and design gain utmost and intensive treatment in organizations. Today, more than in the past, an effective, flexible and innovative supply chain contributes to strategic planning of a company, supports and enhances its profitability, competitive advantage and core compe-tencies. In an era of unpredictability, supply chains must be fast and flexible in response, so that firms can be able to meet demand with supply. Time - based vigorous competition urges supply chains to be responsive and flexible. Following the above, it is important to survey the changes that have occurred in the SC in the digital commerce era; changes essential for supplying proper products, at the right quantity, to the right customers despite the difficulty in predicting demands.

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