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References

1993Process innovation: reengineering work through information technology4,378 cited
1987Getting to Yes: Negotiating Agreement Without Giving in3,765 cited
1964My years with General Motors977 cited
1993The unbounded mind: Breaking the chains of traditional business thinking324 cited

Cited by

2001Dismantling the silos: extracting new value from IT investments in public administration187 cited
2000International operations management research161 cited
2011Dynamic Capabilities in Home Health: IT-Enabled Transformation of Post-Acute Care112 cited
2004Peripheral Vision: Sensing and Acting on Weak Signals98 cited
2004Peripheral Vision: Sensing and Acting on Weak Signals91 cited
2004Developing Government-to-Government enterprises in Brazil: a heuristic model drawn from multiple case studies77 cited
2010Integration of supply chain IT and lean practices for mass customization72 cited
2003Decision station: situating decision support systems61 cited
1997Enterprise decision support using Intranet technology58 cited
2002Technology flexibility: conceptualization, validation, and measurement54 cited
1998Technology, competencies, and competitiveness: The case for reconfigurable and flexible strategies

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54 cited

2007The Alignment of Business and Information Technology Strategy in Australia53 cited

2004The metamorphosis of marketing into an information‐handling problem51 cited

2009A scientific critique of the resource-base view (RBV) in strategy theory, with competence-based remedies for the RBV's conceptual deficiencies and logic problems47 cited

2012Research Note—Do Large Firms Become Smaller by Using Information Technology?45 cited

2001A new six ‘S’ framework on the relationship between the role of information systems (IS) and competencies in ‘IS’ management44 cited