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Process mapping techniques and organisational analysis
12 references·15 citing·33 second hop
Process mapping techniques and organisational analysis (2002)Process mapping techniques and organisati…Applied Organizational Change in Industry: Structural, Technological and Humanistic Approaches (2013)Applied Organizational Change…Process management (2002)Process managementBusiness Process Change: A Study of Methodologies, Techniques, and Tools* (1997)Business Process Change: A St…Process Mapping: How to Reengineer Your Business Processes (1996)Process Mapping: How to Reeng…How to describe your service (1995)How to describe your serviceBUSINESS PROCESS REENGINEERING (1993)BUSINESS PROCESS REENGINEERINGProcess modeling (1992)Process modelingSoft Systems Methodology in Action (1991)Soft Systems Methodology in A…Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness (1991)Business process improvement …Managing new office technology : an organizational strategy (1984)Managing new office technolog…Systems Thinking, Systems Practice (1981)Systems Thinking, Systems Pra…Decision support systems : an organizational perspective (1978)Decision support systems : an…Towards a process-oriented understanding of HR analytics: implementation and application (2022)Towards a process-oriented un…Towards the transformation of cities: A built environment process map to identify the role of key sectors and actors in producing the built environment across life stages (2021)Towards the transformation of…An in-depth case study of a modular service delivery system in a logistics context (2021)An in-depth case study of a m…Designing Work for Inclusiveness (2017)Designing Work for Inclusiven…Applying structural equation model to study the critical risks in ERP implementation in Indian retail (2017)Applying structural equation …Collaborative public procurement: Institutional explanations of legitimised resistance (2016)Collaborative public procurem…Roadmapping problems in practice: value creation from the perspective of the customers (2013)Roadmapping problems in pract…Developing customised CRM projects: The role of industry norms, organisational context and customer expectations on CRM implementation (2013)Developing customised CRM pro…Manage Risks through the Enterprise Architecture (2012)Manage Risks through the Ente…Integrating analysis of customers' processes into roadmapping: The value-creation perspective (2011)Integrating analysis of custo…Unleashing process orientation (2010)Unleashing process orientationExploring process management: are there any widespread models and definitions? (2009)Exploring process management:…Modelling information flow for surgery management process (2008)Modelling information flow fo…A socio-technical approach to business process simulation (2008)A socio-technical approach to…Strategiczne doskonalenie architektury procesów w zarządzaniu przedsiębiorstwem (2006)Strategiczne doskonalenie arc…Chief executives define their own data needs. (1979)Process innovation: reengineering work through information technology (1993)The Role of Relational Information Processes and Technology Use in Customer Relationship Management (2005)Organizational Path Dependence: Opening the Black Box (2009)Service, value networks and learning (2009)The New Industrial Engineering: Information Technology and Business Process Redesign (2011)Interpretive case studies in IS research: nature and method (1995)Socio-technical systems: From design methods to systems engineering (2010)Resilience: A Bridging Concept or a Dead End?“Reframing” Resilience: Challenges for Planning Theory and PracticeInteracting Traps: Resilience Assessment of a Pasture Management System in Northern AfghanistanUrban Resilience: What Does it Mean in Planning Practice?Resilience as a Useful Concept for Climate Change Adaptation?The Politics of Resilience for Planning: A Cautionary Note (2012)Information enrichment: designing the supply chain for competitive advantage (1997)BPR implementation process: an analysis of key success and failure factors (1999)Business Process Reengineering A review of recent literature (1999)The myopia of learning (1993)An Integrated Model of Information Systems Adoption in Small Businesses (1999)Past, present, and future of decision support technology (2002)Investigating Information Systems with Action Research (1999)Soft systems methodology: a thirty year retrospective (2000)Combining IS Research Methods: Towards a Pluralist Methodology (2001)Communication flow orientation in business process modeling and its effect on redesign success: Results from a field study (2008)Process management tasks: a conceptual and practical view (2008)Mapping the supply chain: Why, what and how? (2022)An exploration towards a production theory and its application to construction (2000)THE LAST PLANNER SYSTEM OF PRODUCTION CONTROL (2000)Research Commentary: Information Systems and Conceptual Modeling—A Research Agenda (2002)Stakeholder management as a predictor of CEO compensation: main effects and interactions with financial performance (2005)Public participation in China: sustainable urbanization and governance (2007)Innovation as a knowledge‐based outcome (2011)Environmental variation in studies of organizational behavior. (1964)Organizational Climate: Measures, Research and Contingencies (1974)Conceptual Dimensions and Boundaries of Participation in Organizations: A Critical Evaluation (1978)Knowledge‐enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1] (2003)An evaluation of conceptual business process modelling languages (2006)Transformational change and business process reengineering (BPR): Lessons from the British and Dutch public sector (2011)
this work references cited by second hop

References

  • 1981Systems Thinking, Systems Practice6,262 cited
  • 1991Soft Systems Methodology in Action3,414 cited
  • 1978Decision support systems : an organizational perspective1,669 cited
  • 1992Process modeling1,632 cited
  • 1997Business Process Change: A Study of Methodologies, Techniques, and Tools*985 cited
  • 1991Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness780 cited
  • 2013Applied Organizational Change in Industry: Structural, Technological and Humanistic Approaches615 cited
  • 1993BUSINESS PROCESS REENGINEERING528 cited
  • 1996Process Mapping: How to Reengineer Your Business Processes191 cited
  • 2002Process management166 cited
  • 1984Managing new office technology : an organizational strategy156 cited
  • 1995How to describe your service99 cited

Cited by

  • 2009Exploring process management: are there any widespread models and definitions?94 cited
  • 2016Collaborative public procurement: Institutional explanations of legitimised resistance55 cited
  • 2006Strategiczne doskonalenie architektury procesów w zarządzaniu przedsiębiorstwem53 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2022Towards a process-oriented understanding of HR analytics: implementation and application51 cited
  • 2013Developing customised CRM projects: The role of industry norms, organisational context and customer expectations on CRM implementation48 cited
  • 2008A socio-technical approach to business process simulation47 cited
  • 2021Towards the transformation of cities: A built environment process map to identify the role of key sectors and actors in producing the built environment across life stages35 cited
  • 2012Manage Risks through the Enterprise Architecture32 cited
  • 2013Roadmapping problems in practice: value creation from the perspective of the customers25 cited
  • 2010Unleashing process orientation23 cited
  • 2017Applying structural equation model to study the critical risks in ERP implementation in Indian retail23 cited
  • 2008Modelling information flow for surgery management process21 cited
  • 2017Designing Work for Inclusiveness18 cited
  • 2011Integrating analysis of customers' processes into roadmapping: The value-creation perspective14 cited
  • 2021An in-depth case study of a modular service delivery system in a logistics context10 cited